We came home from a vacation to a flooded house as a result of a burst water line on our main floor fridge. We called Onside after a recommendation from a contractor friend and they were at house shortly thereafter. They immediately conducted the emergency work and to start the clean up and drying out process. The damage to our home was fairly extensive with flooring having to be removed from the entire main floor and walls opened up to dry them out. Our basement was an entire gut job. We were forced to relocate during the whole process and Onside was with us every step of the way from providing support with the move and back, and was communicative through the whole process during the renovation. They even got us back into the house slightly ahead of schedule. This whole whole process (after the flood) has been positive and would recommend Onside to anyone. Overall a very good experience.
- Company Response
Dennis, sorry your family had to go through such an ordeal with the flooded home, but glad our team was able to assist you every step of the way. Thank you for the very kind review and for the trust you showed in our On Side team. We appreciate the recommendation. Sincerely, On Side Restoration.