our basement flooded suddenly due to an underground spring we have running underneath our house. I found the workers were pretty quick and did a good job. We had to contact different people for the different jobs we needed to get done..drywall, cleanup etc. Sometimes I found that it was a little hard to get a hold of people to set up appointments for them to come over, but when you did speak to anyone they were always friendly and helpful.
- Approximate cost of services:
- $7,000.00
- Company Response
We are very sorry to learn about the issues mentioned. On Side Restoration truly strives to offer excellent customer service. We work as a team with our adjusters and contractors in order to complete the project in a professional manner. There are several circumstances that are controlled by the insurance agency that we must follow.
We do however, appreciate the feedback from all the HomeStars users, as we continue to improve our level of customer satisfaction.