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Call My Handyman - No Longer in Business

Handyman Services
Toronto ON M2N 1R1
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Write a Review
HomeStars  >  Handyman Services in Toronto  >  Call My Handyman - No Longer in Business  >  Front entrance & powder room renovation
Ruby
Ruby
18 reviews Toronto, ON
10/10

Front entrance & powder room renovation

Our front entrance, closet and powder room were the last phases of our major renovation, and we were looking for a professional and reliable person to finish the work.

I found Brett (Call My Handyman) during an Internet search, and he was able to stop by and provide an estimate at our convenience. We waited one month for Brett to finish a project and we were so glad he was able to start on time with ours, as promised (and he was definitely worth the wait)! A few days prior to the start date, Brett called to confirm his start date, explain the timeline for our project, and check that we had the materials required. I was blown away by his organizational and client service skills!

We just had hardwood floors installed so we laid down a lot of drop sheets to protect the floors and nosings. Imagine my surprise when Brett arrived with thick, clean protective pads of his own! I have to say, that was a first!

Brett removed our bi-fold closet doors, toilet, pedestal sink, and two layers of old vinyl flooring. It was a lot of work and he didn’t take any short cuts when it came to sanding the floor to remove all the adhesive. He screwed down our sub-floor and installed Ditra as we had requested. He redirected the water source for our toilet from the floor to the wall which required more plumbing work than expected. Regardless of this, we were not charged extra.

Brett’s tiling was meticulous, and he took the extra time to lay out the tiles one by one, ensuring a beautiful pattern without duplicating any similar tiles in one spot. Our tiles had about six different variations and out of all of them, there was one pattern that looked absolutely horrible. We showed it to Brett and he took extra care to inspect the tiles and use the ones we didn’t like in the closet area. We also wanted to use TEC products and Brett again took his time to ensure the products were mixed properly; he even brought his own measuring cups! Imagine my shock when I heard a timer go off! Brett really followed the instructions for using the TEC products, and I’m so glad that he did. TEC products are excellent and produce great results, but only when used properly!

The results as you can see are stunning. I can’t express how relieved we are to finally have our renovation completed. Brett knew we had been through a lot with setbacks and disappointments, and he went over and above to make sure we were happy. Brett’s work ethic, attention to detail and professionalism truly blew us away. He’s punctual and worked tirelessly every day, sometimes not even stopping to take lunch. He was never rushed and we felt he applied the same care to our home as if it were his home. His work style is meticulous, methodical, and he always kept the job site super clean. On top of this, Brett is very friendly, honest, knowledgeable and treated us with the utmost respect. He was extremely patient with all of our never-ending questions!

Our only complaint is that we wished we had found Brett sooner. We would have loved for him to have renovated our home when we started last fall. I know we would have been extremely satisfied and the experience wouldn’t have been so stressful!

In any event, we were are so happy with Brett and would highly recommend him for any of the services he provides!

Thank you so much Brett! We’re so glad to have met you!

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Company Response

Hi Ruby. Hope all is well with you! I am so happy that, despite the issues you experienced throughout your reno, we were able to end it with a positive experience. It was a pleasure working with you and I hope to have the opportunity to do so again in the future. I also want to say "thanks" for taking the time to post a review...it's very much appreciated. Hope to hear from you soon! Brett.