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Rescue Drain & Plumbing Services
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97%

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Reviews for Rescue Drain & Plumbing Services

Average customer rating:
10 10 (21 reviews)

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James in Toronto
James in Toronto
1 review Toronto, ON
10/10

Leak under kitchen sink

Found a leak at my mother's home (under kitchen sink). Contacted 3 plumbing services to get quotes. Rony returned my call within minutes and after sending him pictures, he provided quote(s). He then arranged for Julian to visit and he attended to the problem (took less than an hour). Julian also did a follow-up the next day after my mother discovered another small leak (not the original one), and addressed it as well. Must commend both men for their prompt and extremely courteous service. They really seem to know what they're doing!

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Company Response

really appreciate the review James! thank you!

L. in Markham
L. in Markham
4 reviews Markham, ON
9/10

Clogged Drain Stack

Put in a request at Home Stars for a clogged pipe at 8:30am. Rony reached out at 9:30am. Very quick response. We chatted and he said someone would come by at noon.

The tech arrived at 12:30 and identified the problem with the main stack. The price ended up being more expensive than quoted because the issue was with the main 4" stack and not he 1.5" drain pipe.

The tech cleared the problem in 1.5 hours. (Lots of grease build up from the previous home owner.) They recommended additionally services to clear the problem. I was charged for 2 hours of work as they charge per hour blocks.

The tech was very helpful and friendly. He even used the back entrance to bring his gear in and out. I would recommend them.

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Company Response

Thank you so much for the review, pleasure working with you, please keep us in mind for any future plumbing needs!

Private User
Private User
Private User reviews Oakville, ON
10/10

Faucet and toilet replacement

Great service from Rony. Great communication, responsiveness and quality of work. Highly recommended. Will use again on more projects. Really appreciate the 24 hour emergency service if required (though not needed on my current project).

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Company Response

thanks so much for the review! looking forward to working with you again in future.

Debbie
Debbie
8 reviews Brampton, ON
10/10

Replace bathroom Faucet

Rescue Drain and Plumbing were amazing. When I called they responded right away. They came the next day and on time. Rony i’m sure that’s his name if not I apologize. Was very pleasant and very experienced and confident in his job. The job was done amazing very happy and also he cleaned up after himself which I appreciate it definitely. I would definitely recommend them. Thank you to rescue drain and plumbing service.
Thanks Debbie

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Company Response

Thank you so much for the kind review, we greatly appreciate positive feedback. Would be happy to help again for any of your future plumbing needs. All the best!

Holly in Toronto
Holly in Toronto
1 review Toronto, ON
10/10

Very satisfied

Our kitchen sink was clogged so badly and we called in another plumber but he ended up leaving in vain with our issue unsolved. Then we found the Rescue drain & plumbing team, and our guy Julian, he was a true lifesaver. When he came in, we were very frustrated and even were a little skeptical but he was positive and respectful throughout the inspection and also was professional explaining the issue and the steps involved. He examined the issue quickly and got the job done within expected time. Communication with the team was easy and efficient. Thank you Julian for your great demeanor and excellent work. Thanks for the team for being very accommodating. We'll definitely recommend Rescue Drain & Plumbing to our friends and family.

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Company Response

thank you so much for taking the time to write this great review, really appreciate it! it was a pleasure working with you and please feel free to call us anytime for all of your future plumbing needs at 416-388-4954

Rima Assi
Rima Assi
1 review Oakville, ON
10/10

Amazing experience! Highly recommended!!

We called Rescue Drain & Plumbing to look at the water pressure at my mothers house, along with a few other things that needed to be upgraded. We had such a great experience with them and we highly recommend Rony and his team! They provided great service, fast and very efficient. Rony was incredibly patient and thorough in explaining the problems we had and the solutions! We are very happy with the work that he did and extremely thankful to have found Rescue Drain & Plumbing!! a highly recommended business that we will definitely be using again in the future when needed!

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Company Response

thank you so much for taking the time to write this awesome review! as always, we appreciate your business and so glad we could help. looking forward to working with you and your family on upcoming plumbing projects and any plumbing needs! Best regards, Rony and the Rescue Drains team

Private User
Private User
0 reviews Toronto, ON
10/10

Great Plumbing Services, Would Highly Recommend!

I recently moved into a new condo and had decided to upgrade my kitchen/bathroom sinks and toilet. I called Rescue Drain & Plumbing Services for help with completing all of the plumbing installs and hook ups. Rony was quick to respond, worked around my availability to schedule a time that worked, and had completed the installs in a timely manner. Pricing was very fair and Rony was extremely educated. I would definitely recommend Rescue Drain & Plumbing Services to others and will continue using them for all of my drain & plumbing needs! Thank you Rony!

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Company Response

thank you so much for taking the time to write this great review, we greatly appreciate it! it was a pleasure working with you, looking forward to working with you again for any of your future plumbing needs. all the best in your new condo!

Natalie Azzi from Vaughan
Natalie Azzi from Vaughan
1 review Vaughan, ON
10/10

Kitchen Renovation

Rescue Drain and Plumbing were amazing to work with! We were doing a huge renovation in our kitchen and called this company to come and do the job for us. They were professional, knowledgeable and great to work with. We will be calling them again to do some work in our rental property. Highly recommend them!

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Company Response

thanks so much for the review Natalie, so glad you were pleased with the job. Looking forward to working together on your next project!

Matt M
Matt M
0 reviews Mississauga, ON
10/10

Best plumbing service

By far the best plumbing service ive dealt with when I had a leak at home. Rescue Drain and Plumbing were very attentive to what needed to be done, transparent and priced well. When I had a leak, they came right away to fix it with such professionalism. I highly recommend!!

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Company Response

thank you so much for the kind review! really appreciate you choosing Rescue Drain and plumbing services as your go-to plumbing company for all of your plumbing needs! all the best!

Private User
Private User
Private User reviews Oakville, ON
10/10

Would Highly recommend!!

I recently did a washroom renovation and I hired Rescue Drain & Plumbing to install a new vanity and toilet and I couldn't be happier with the results! Thank you again Rony for all of your insightful recommendations and very reasonable price. Would highly recommend!

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Company Response

Thank you so much for the review, we greatly appreciate your positive feedback. would be happy to work with you again on any future plumbing projects. Have a wonderful day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rescue Drain & Plumbing Services

With 15+ years of experience in the plumbing industry, our company has been built on the foundation of the following core values:
Honesty, Professionalism, Customer Service, and Respect.

We provide accurate advice and offer honest repair recommendations, we conduct ourselves with respect for our clients and our code of ethics, we provide the best quality work at the best price possible for our customers, and we value each and every relationship by not leaving a mess and treating your home as our own.

Some of the services we offer include:
- Drains
- Sinks
- Emergency Toilet Repairs
- Bathtub and Showers
- Sump Pumps
- Frozen & Burst Pipes
- Appliances
- Home Renovations

Featured on HGTV

Call us today for your free consultation and estimate at 647-404-2443

CATEGORIES
Plumbing
WEBSITE
https://rescuedrains.com/
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash, Cheques, E-Transfer, Direct Deposit
LICENSES
Ontario College of Trades
LIABILITY INSURANCE
Yes
DIPLOMAS
Mechanical Engineering
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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