Tornado Plumbing & Drains

Drain Services
Toronto ON M8Z 2Z2
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Tornado Plumbing & Drains
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Reviews for Tornado Plumbing & Drains

Average customer rating:
9.9 10 (401 reviews)

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Claudia
Claudia
8 reviews Toronto, ON
10/10

Washroom Plumbing Installation

Plumbing review in Toronto

This is the second washroom Serghiy and his team have installed at our home (first was a basement excavation job for drain/toilet installation). They are the best in their trade! From initial assessment to timely scheduling and completion of work, they far surpass expectations every time. Looking forward to his return for final installation of faucets and shower system. Thanks Sergey, my favourite plumber:)
Claudia & Sandro

June 22,2020 Serghiy and his team returned to install the fixtures and the end result looks fantastic. Highly recommend his services, you will be very pleased with the work. Thanks Serghiy!

Approximate cost of services:
$2,200.00
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Company Response

Hi Claudia,it's second washroom we had done for you,always happy to work with you,thank you very much for the great feedback look forward to do third washroom(drain roughing)
Take care easy
WWW.Tornado-Plumbing.com
Tornado Plumbing & Drains
6477848448

Byron Martin in Etobicoke
Byron Martin in Etobicoke
0 reviews Toronto, ON
10/10

Look no further...

Toronto

I had a sewer backup in May 2020 during the COVID-19 pandemic! I called Tornado, they came immediately, assessed the issues and fixed the problem. It was a big job! A pleasure to deal with, worked Saturday to complete the work, they were professional, cleaned up both inside and out.

I have already recommended them to two colleagues.

Approximate cost of services:
$10,000.00
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Company Response

Hi Byron,sewer back up it's not a joke!!!! Some time it cost a lot of damage for home owners. It's common problem and specialise exactly with that. Very important to do it right from the first time.really appreciate your feedback,it was our pleasure working you, and look forward to work with you again.
Sergey
Tornado Plumbing & drains
6477848448
www.tornado-plumbing.com

Evo in Ottawa
Evo in Ottawa
1 review Mississauga, ON
10/10

Shut Off Valve

Plumbing review in Mississauga

Yuri did a great job at replacing a shut off valve for an outside hose. Although, this was a small job he explained everything that needed to be done and was pleasant and professional. I would hire Tornado Plumbing any time.

Thanks Yuri & Sergei,
Dennis

Approximate cost of services:
$200.00
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Company Response

Hi Evo,thank you for your feedback,we really appreciate it.
No meter big project or small we provide all services with the best quality.
Thank you again
Sergey

https://tornado-plumbing.com/
6477848448

sortis
sortis
1 review Toronto, ON
10/10

Footing for new post and Plumbing Rough-in

Plumbing review in Toronto

As part of my main floor renovation, I had to install a new pad footing for a new post as per structural engineer. At the same time, we have long term plans to add a bathroom in the basement, so I had Tornado Plumbing and Drains come and kill two birds with one stone and also rough-in the future basement bathroom. Sergei worked with me as part of the plans were up in the air and his suggestions were very carefuly thought out and considered. Sergei and his team were professional, punctual, quick to respond when contacted, and a pleasure to deal with. I would highly recommend Tornado Plumbing and Drains!

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the review, it was a pleasure working with you and we appreciate your feedback! We hope to work with you again in the future.

https://tornado-plumbing.com/
6477848448

Edwin in Etobicoke
Edwin in Etobicoke
7 reviews Toronto, ON
10/10

Big job done right

Toronto

We had a sudden sewer backup in our basement. Not fun. A trees roots in our front yard was blocking the pipe so we had to replace the entire sewer pipe and install a back flow valve so this never happens again. We got three different quotes and chose Tornado. These guys worked over two days in the long weekend and were very efficient and super clean. Highly professional, cost effective and good at what they do.

Approximate cost of services:
$6,500.00
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Company Response

Hi Edwin,thank you for the great review,we really appreciate your feedback. Drain replacement,and back water valve installation it's 1 of the service we really competitive with the price and we provide the best quality (lifetime warranty) we used pipe burst technology,and we can finish our project looks like nothing was happened.
Thank again and look forward to work with you again.
Take care
Sergey
WWW.Tornado-Plumbing.com
Tornado Plumbing & Drains
6477848448

Sagar in
Sagar in
0 reviews Oakville, ON
10/10

Sump Pump Drainage Issue

Plumbing review in Oakville

I had a sump pump drainage issue and Serhiy / Boris came to rescue, from troubleshooting the problem to all the way to clean up after the job. These guys were amazing and professional.

Approximate cost of services:
$3,000.00
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Company Response

Hi Sagar,thank you for your feedback and Sharing your experience with us,our teams are the best with s any service we provide,our technicians can always find the problem and create the best solution to solve the problem permanently. Our price is very reasonable costumer satisfaction %99. In your case we had problem with French dray a few sections for clay pipe was Collapsed and was each section with the roots. You will never have this problem again!!!
Thanks again,Sergey.
WWW.Tornado-Plumbing.com
Tornado Plumbing & Drains
6477848448

Private User
Private User
Private User reviews Richmond Hill, ON
9/10

Leaky pipes

Plumbing review in Richmond Hill

Leaks from the washroom caused stains in the living room ceiling. The problem was identified and fixed in the same day at a reasonable cost - would recommend / hire again.

Super mindful / careful during work too.

Approximate cost of services:
$250.00
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Company Response

Hi thank you for the great feedback,we appreciate it so much.Satisfied customer always important to us!!! We always improve our self's and our service. Thanks again Sergey
WWW.Tornado-Plumbing.com
Tornado Plumbing & Drains
6477848448

Private User
Private User
Private User reviews Toronto, ON
9/10

Plug kitchen sink

Kitchen & Bathroom - Cabinets & Design review in Toronto

Thank you you save the day! You were very helpful and professional wearing ppe. I highly recommend this , the worker even went back to the office to get a better equipment to fixed the problem. I give you 5 ⭐️
Thank you

Approximate cost of services:
$300.00
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Company Response

Thank you very much for the great feedback,we really appreciate it,yes this time was blocked the drain underground,few companies tried before could not unclogged,we didn't now until we tried 35 feet long power snake,then 50 feet power snake and the third one was too big for 1"1/2 pipe,and we didn't have any clean out (Access point into the drain) in the basement!Then we Decided to try 75 feet snake than we resolved the drain problem. Just in general kitchen drain is up to 25 feet long.
Thank you again,and look forward to work with you in the future.
WWW.Tornado-Plumbing.com
Tornado Plumbing & Drains
6477848448

Private User
Private User
Private User reviews Toronto, ON
10/10

Replace sub pump

Plumbing review in Toronto

Basement had a leak yesterday. Sergey was here at 8am and diagnosed the problem quickly. He is very clean and neat and efficient. This is the second time he has helped us and all was done well at a reasonable price.

Approximate cost of services:
$750.00
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Company Response

Hi, thank you so much for your feedback,we appreciate it. This time Sewage Sump pump Field. Was our pleasure to work with and you forward to work with you again. Thanks
WWW.Tornado-Plumbing.com
Tornado Plumbing & Drains
6477848448

vijayalicia in
vijayalicia in
3 reviews Mississauga, ON
6/10

Toilet Assessment

Plumbing review in Mississauga

These guys were pretty quick to respond to my request to replace or repair my toilet and their pricing was pretty competitive but I had to follow up with them a few times.

The main guy Serhiy was getting annoyed at all my questions and requests (not sure if this is a Ukranian, Russian or Eastern European thing). But I talked to other plumbers of a similar background and no one gave me a hard time like him.

He told me things like:

"You can find somebody to do free job for you... we have expenses", "Don't take this job too serious...it's just simple toilet not Airplane"
"Please don't make me feel too busy..this is small plumbing service"
"I feel like I'm doing full house renovation"
"If you don't want to pay, please find another company. Our company is not the cheapest"

I get that it's a simple toilet repair, but you should treat every service as the most important service...especially if you want repeat customers. It does not matter how cheap your prices are and how good you are at your craft. Not being friendly and courteous is a big no-no to me.

In the end, one of his plumbers found the crack in my toilet and charged me accordingly to asses the problem. He even corrected the flushing on the upstairs toilet...however it still makes the water filling sound.

Another issue I had was that they wanted to charge me again (double) to have the new toilet installed. I don't think this is fair (even his plumber said he should charge less). If I got them to take out the toilet and i paid in full, they should be able to quickly put in another toilet and even not charge or charge me considerably less. Oh well. I guess that is their policy.

Approximate cost of services:
$200.00
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Company Response

Thank you for sharing your experience with us. We appreciate your response. It looks like there was misunderstanding with the pricing and it might have looked to you like we charged you double, but it was not the case. We charge a minimum service fee of $180 plus HST, as we did with you. That included investigation of the problem and a solution, if possible, with no time limit. In your case, the toilet was cracked and there were no possible solutions but to replace the fixture. Since new toilet had to be ordered and was not there to install with in the same time frame, the technician would have to come again at a different day when the toilet is delivered. Therefore another minimum service charge has to apply. But before anyone comes and any changes are applied, all the pricing is agreed with the customer on the phone or during a free estimate in person. We have absolutely no hidden fees and are very clear with our prices. In your case our technician did suggest a discount, since your address was within a close range of out office. So we offered a $140 plus HST service charge for installation of a new fixture (all the parts like hoses, bolts, wax seals and so on are included) in the charge. And as well you wanted us to property dispose of your old toilet, and we did offer to do so for standart $40 fee plus HST (including all the cardboard boxes that come with the new toilet, styrofoam, packaging and so on). In total charges would have come to $140+$40= total of $180 plus HST. All of that was discussed with you and explained in detail. And all the questions were answered as well. Our company gave you a choice of going with us for that charge or choosing someone else to do it for you. Unfortunately we were not able to provide you with a severe discount, because company has a running cost, and needs to make at least minimal profit is order to exist.
We are very sorry we were not able to make a deal with you a second time and really hope that qualified professional that you hired instead of us were able to satisfy your need. We wish you all the best luck in your future projects

With kindest regards
Sergey Marechak, owner of the Tornado Plumbing & Drain

https://tornado-plumbing.com/
6477848448

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tornado Plumbing & Drains

At Tornado Plumbing we work hard to fulfill all your plumbing needs, and offer some of the best service in the GTA. Our products are high quality, and all of our work is under warranty. By using the most recent technology we can offer you the best service to ensure your plumbing work is done efficiently and with quality. We provide free estimates, competitive rates, and city rebates are available.
Our services include waterproofing, pipe burst, plumbing repairs, backwater valve, concrete work, water service and repairs, drain camera inspections, drain snaking, and underpinning (basement lowering).
With appointments booked at your convenience, and 24 hour emergency service, you’re sure to get the job done with Tornado Plumbing.

Check us out here:
https://www.facebook.com/TornadoPlumbingCom
https://twitter.com/TornadoPlumbing
https://www.instagram.com/tornado_plumbing/

YouTube videos on various plumbing and drain services may be found in our photo gallery.

CATEGORIES
Drain Services, Foundations, Plumbing, and Concrete Contractors
SERVICES
Waterproofing Our skilled crews take all the necessary steps to clean and prepare your foundation wall prior to waterproofing. We only use materials of the highest industry standard to seal your home from leaks. With a 25 year warranty, you are guaranteed a dry basement and piece of mind. Drains When you need to replace your damaged sewer lines, we meet all city standards for drain work and backwater valves. Using the minimally invasive pipe burst method, we can have your drains running again quickly. Water Service Using trench-less technology we can quickly replace your lead waterline or upgrade your current water service, causing minimal damage to your property Plumbing We can take care of all your plumbing needs no matter the size. Fixing small leaks to full plumbing line replacement, and everything in between. Concrete work From walkways to patio slabs we’ve got all your concrete needs covered. Underpinning & Walkouts If you’re looking for more living space, we can lower your basement to your desired height or add a second entrance. Using approved engineer drawings, and following building codes, we will create the basement you want. 24/7 EMERGENCY SERVICE
SPECIALITIES
Ask about the City Rebates for Sump Pumps and Back Water Valves
WEBSITE
https://tornado-plumbing.com/
YEAR ESTABLISHED
2014
PAYMENT METHOD
ALL Major Payment types Accepted.
LICENSES
Drain Layer, Drain Contractor, Building Renovator. See photo gallery.
LIABILITY INSURANCE
Yes
DIPLOMAS
Ontario College of Trades and Apprenticeships (Plumbing)
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
35 years Labour and Warranty. Kindly ask for more details.
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