I had a sewer back up problem at my 4plex located in Cobourg, that started about 2 weeks ago. After multiple problem determination and snake attempts by 2 local companies, it was clear this would not be an easy fix. My initial estimates were vague and very large and with no real definitve plan. After several more discussions with GTA based companies, some of which were short, as they would not even travel to Cobourg, a short hour or so ride from the city, even less from places like Oshawa. On Tuesday I decided to make one last call and got Sergey and 2 phone discussions later, I was convinced by his clear and concise discussion about my problem, that he clearly had the expertise and experience to do this job. He provided me an start to finish price that was very competitive to all the other quotes I received and we set the work date for 2 days later. That was today, Sergey and his work mate Sergey arrived and went to work, immediately confirming the issue and by using the latest equipment was able to exactly pinpoint where the issue was and how deep to dig. The previous 2 companies did not provide this level of detail. The pictures do not do the work they did justice, they had to dig down almost 10 feet (this house is over 150 years old) surgically with gas line on on side and a mere 2 feet over my deck and the waterline. They dealt with these challenges, did an excellent job and by the time they left, you couldn't even tell they were here. When all said and done, the price paid was the price estimated, despite planning to dig 6 feet down but having to 10. Top shelf professionals in there field, I definitely recommend them and will be using them for any of my projects going forward. Thanks again Sergey squared!
- Company Response
We are very grateful for you review and thank you for sharing your experience. It is very rewarding to know that you were happy with Tornado Plumbing & Drains, especially with Serhiy. He is professional, licensed Plumber, and he knows what he does. Thank you for trusting us. We strive to be leaders in our industry, so that's why our technicians arrive fully prepared to handle any situation on the side.
We look forward to work with you again!
Stay safe and well!!!