I had a sewage back up coming from the floor drain so I called Tornado Plumbing right away, as Serhiy had come out first in April to snake and camera the work. At the time he did assure me that the root of the problem (pun intended) is the tree roots from my front lawn creating havoc. By snaking it did solve the immediate problem but told me, they will grow back. He recommended to fully fix the problem, was to replace the clay and broken pipes. Sure enough, less than 2 months later, I trusted nobody else than Serhiy to fix this. He and his guys were ready to begin right away. They were punctual, laid down clothes to minimal dirt and covered everything to avoid dust. Serhiy explained step by step the work required. I decided to install a back water valve since they were breaking concrete anyway. Serhiy got a city permit quickly, even in COVID times. They were fast, efficient and took pride in their work, and it showed. I was very happy with everything and trust nobody but Tornado Plumbing for any huge jobs and small ones too. Thank you so much, it gives me peace of mind, and for any future jobs, I have you on speed dial.
- Company Response
Thanks Mary,thanks for the great review,we really appreciate your honest feedback. We take like Priority sewer drain problems and try help as soon as we can. Fill sorry we can't se the picture attached to the review as future costumers with the same Issue can't see how was done.
Lifetime warranty can't be better.
Thanks again and look forward to work with you again,for another project you need