Capital Garage Door Ottawa

Cable snapped last night. Called CGD this morning, Albert came 1 hour later, assessed the situation, gave me a few options including a firm price estimate. We agreed on the path forward and he immediately got to work. As soon as he was done, we walked through the work and he took the time to educate me on the parts that were replaced, why they had corroded, best practices to mitigating this happening again. So far, so good. He then went one step further and called out some inconsistencies he saw with my garage door and we discussed remediation steps (that I could do myself). Very knowledgeable, courteous, clean, I mean, it was a great, great experience and now I have my "garage door guy" locked in. Thanks Albert!