This company took my $500 deposit and has never returned the money since June of this year. He even intimidated me by mentioning my address when I called for a refund of the deposit. I immediately filed a police complaint and this way it will register in the system. Let me share my experience here. Back in June, I called and spoke to the owner Eddie & hired him for two jobs. The first job is to close a small window area with a brick wall & the second one is to move a newly installed window a bit and redo the brickwork. The owner Eddie said it could be done the following day (Saturday) but wanted a $500 deposit and asked me to remove the newly installed window and keep that place empty. I sent the deposit immediately but only came to know that the newly installed window shouldn't be moved (the window company informed me) for a few days as the silicone will still be wet and cause a mess on the bricks. I was surprised that Eddie never mentioned anything about this but took up the job to complete the next day knowing that it would cause a mess on the bricks. I tried calling him several times that day to postpone the job but he never picked up the phone. I sent him texts to which he finally replied that they could anyway only do one of the two jobs on the following day (Saturday)and hence can finish the closing of the window area, and come back for the second job on the following Tuesday. Then, I received a text from him the same day at 10.51 pm saying that his brother wouldn't be able to come the following day (Saturday) and they could do both jobs together on the following Tuesday. However, no one showed up on Tuesday and after calling several times, he said someone would be in there the next day (Wednesday) to do the job. Again, no one showed up the next day morning and I texted my disappointment to him. He replied saying that he could offer a refund of my deposit and complained that I was screwing up his schedule. Wait a minute.....It was him that took up a job knowing a newly installed window shouldn't be moved without the silicone caulking being dry and also it was him who canceled the Saturday appointment as his brother wouldn't be able to make it. So, I took up his offer, canceled the agreement we made, and completed the job using another company who were spot on. From June till now, I have been promised numerous times by Eddie that the refund of my deposit will be sent through etransfer. So far, nothing has come. I am taking this to small claims to make sure he doesn't do this to another person.
Note: I have all the text messages to prove this in case if he denies this