Poor booking and tech lacked experience
Ash seemed like a knowledgeable person and regularly kept me posted on arrival. staff came on time since they were nearby.
Issue was that they came end of the day and techs needed the manual to troubleshoot the problem. Took over 30 mins to diagnose leak was the cause. Wanted them to run a leak test but was already end of the day. Had 2 wait 2 days on record heatwave days.
I couldnt wait and called another tech and pains another on-site fee. Other company had it running temporarily and put temp bypass to forgo control board. Got it up and running in 30 mins. In addition evaporator coil was leaky and needed replacement. Expensive repair but cant deny
the results.
Also, didnt get the invoice but paid taxes. Still waiting for it.
- Approximate cost of services:
- $113.00