Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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HomeStars  >  Heating & Air Conditioning in Edmonton  >  Furnace Solutions Heating & Air Conditioning  >  Garage heater, power vent hw tank and humidifier
Urock
Urock
4 reviews St. Albert, AB
9/10

Garage heater, power vent hw tank and humidifier

I initially reviewed the company taking exception to the job they did. The same day the review was posted I was called and they insisted on coming out that day to look the job so they could make it right. Scott and Ryan came over and assessed the job and went above and beyond making sure I was satisfied.

They rectified the issue I had with the initial garage heater install and went the extra mile and installed a bonus vent fan in the garage. All in all truly impressed with the level of customer service would recommend to anyone.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for allowing us the opportunity to show you how important your experience with our company truly is. We have high standards of service, and quality that we strive for each and every day. We do not take these matters lightly, we appreciate you reaching out and giving us that open door to correct any issues you had previously. Thank you again for choosing Furnace Solutions, and for your recommendation.

Previous versions of this review:

Urock
Urock
4 reviews St. Albert, AB
4/10

Garage heater, power vent hw tank and humidifier

They came and installed a garage heater, power vent hw heater and humidifier. Work was ok had a few issues which lower the rating:
1) HW tank install failed inspection, due to too many elbows in the vent, took quite awhile for them to come out and correct the issue. Still waiting for a re-inspection so I hope it will pass.
2) The humidifier never worked after install, they fixed it when they came back to redo the HW tank venting, seems to work now.
3) Removed the old humidifier from the furnance and did not patch the duct work.
4) For the garage heater a little nor time and effort/thought could have been put into the chimney placement and not surface

mounting all the cabling.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?