When we look for experts to handle a job in our home we look for key characteristics in a service provider. First is quality, of service and of the work being done. Second is reliability in delivering as required and doing so as promised. And third is personality, including professionalism and willingness to work together to achieve a goal within a budget. Neil and his support staff scored a ten out of ten in each characteristic. We recently hired Neil to finish our basement from top to bottom. Once he gave us a quote and a timeline he went to work delivering as promised in a highly professional and reliable manner. His support staff was fantastic to work with and just plain nice people. We were kept apprised of each stage in the process and dates were met without delays. Even with several changes to the plan and adjustments along the way, Gilhome delivered without hesitation, often going beyond our expectations. We can hardly say enough about how impressed we have been and we will have absolutely no hesitation using Gilhome again in the future.