A 1 Flooring Canada

Floor Retailers
247 Bunting Road St. Catharines ON L2M 3Y2
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HomeStars  >  Floor Retailers in Saint Catharines  >  A 1 Flooring Canada  >  Customer pays shipping?!
Private User
Private User
Private User reviews St. Catharines, ON

Customer pays shipping?!

As putting down the deposit to purchase my floor, the service rep informed me that I will have to pay for shipping to purchase the tiles! Is this for real?
I asked, shipping? Are they being shipped directly to my house? They said no to the store and I would pick up at the store.
Never heard of that in my life that On top of purchase price I had to pay shipping to get the floor to their store.

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Company Response

Thank you for your comments. The only time that shipping applies to an order is if it is a rush situation and the product is not arriving with our regular delivery. We are very sorry if this was miscommunicated to you. Steps will be taken internally to ensure that this does not happen again.