We originally had a new furnace and A/C unit installed. Everyone I spoke with was extremely professional, punctual and efficient. We had a gas leak yesterday and called another company as well as Hargrave, was told by the other company that I would receive a call back yesterday evening, but didn’t. I spoke to Janet from Hargrave, she went above and beyond to try to get a tech to come last night
So we wouldn’t be left without heat and hot water for the night. Unfortunately, due to the fact that it becoming dark it wouldn’t be possible for someone to come, so she promised that Steven would come the next morning at 8:30am. He arrived at 8:20 am and fixed the problem. Janet and Steven were both extremely helpful and informative.
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- Company Response