We had an issue in finding and fixing a leak (water coming around and through the large stone chimney during heavy rainfalls), and as a result also needed replacing and painting drywall (parts of the wall and ceiling). Despite having different reputable (Homestars) contractors replacing the roof, tuck-pointing (chimney), no one was able to fix the leak. Some handyman companies did not want to deal with the leak (only wanted to address the drywall and painting). Sam was the first to notice the issue with the flashing, as well as the slope related issue. Both issues were addressed, as well as the interior work (replacing the drywall, painting, etc). He was very professional, clean, and delivered on what he promised. I haven't seen any water come through since (work was done in early August, so had plenty of rain to test it last month).