Conner & Associates

We had been having an ongoing issue in our townhouse with leaks in the ceiling of the second-floor bedroom of a three-story townhouse. I found Conner & Associates on Homestars and asked for a quote. Roy was very quick to phone back and set up an exploratory meeting with his Associate Nathan the next day.

We ended up having a trough cut in the ceiling in order to identify the problems (of which they were three completely independent issues). One of which required a roofer - Roy was able to call in another Associate to fix that the next day (I was really impressed with how quickly he was able to make everything happen). Nathan did most of the work at our place - and he was courteous, polite, super hardworking and did an absolutely fantastic job - I couldn't be happier with our new bathroom. We had the walk-in shower gutted and completely rebuilt, new tiles applied to the separate tub, and laminate flooring installed. It's everything I could possibly have wanted and looks amazing. The work was completed over a three-week period start to finish in February.

Roy came every few days to check-in and to help lay the floor, set the shower doors and anytime it was a two-man job, and always made sure we knew the timelines of the project, cost options and where we were in the process. He made it easy for us to manage and understand. Every step of the way Roy was extremely communicative, easy to get ahold of for any questions, and was able to effectively explain all of the issues and what needed to be done to fix them. He made amazing recommendations in terms of where to source the tiles and flooring for the bathroom and what type to get that would best work for our space. He even gave us some aftercare tips in terms of sealing and how often to apply it - which we dearly needed as I know nothing about tiles. His pricing is also extremely fair for the quality of work.

I would recommend Conner & Associates to anyone and everyone and definitely intend to have them back for any renovations I may have on this or other properties.