I hired Conner & Associates as the contractors on a ~200K full-condo renovation that included completely update my kitchen, two full bathrooms, installing hardwood flooring throughout, moving a few walls/doors/closets, and a variety of other cosmetic improvements.
I began this project by hiring a design firm to both execute the design, and manage the project. My thinking at the time was -- having heard so many horror stories about contractors over the years -- I would have better luck if the contractor felt accountable to a design firm who could bring them lots of repeat business, versus only to me, a client who would not likely require their services again on any significant scale for a long time, if ever.
Throughout the course of the project, it became clear that Roy and his team actually felt VERY accountable to me as the client. In fact, there were several situations where errors the designers made would have cost me significantly more money if Roy hadn't been on my side helping me make the case for the designers to correct those errors at their own cost. There were also occasions where he personally went out of pocket because of his deep sense of accountability to the client and the project.
In addition to his loyalty and commitment to his client's, Roy is also a meticulous craftsperson, and the work that he does is immaculate. He is also a great problem solver and can dream up multiple solutions to the type of surprises and situations that naturally arise during a renovation project -- and he won't give up until you're happy with the result.
I highly recommend Conner & Associates.
- Company Response
OMG What a great review Chrissy
Kind of ironic how you chose a design firm that was on tv and they sourced our company out from Home Stars !
We have worked with many design firms over the years with varied results.. some good and some bad however we see the job through. You were a pleasure to work with even with all of the delays waiting for product and decisions, Your place looks amazing considering the many challenges and issues we faced.
Wishing you all the best
Roy And Team