Conner & Associates

General Contractors
Toronto ON M5V 1A1
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Conner & Associates
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97%

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Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Conner & Associates

Average customer rating:
9.9 10 (64 reviews)

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Chrissy in Toronto
Chrissy in Toronto
1 review Toronto, ON
10/10

Forget every stereotype about contractors

I hired Conner & Associates as the contractors on a ~200K full-condo renovation that included completely update my kitchen, two full bathrooms, installing hardwood flooring throughout, moving a few walls/doors/closets, and a variety of other cosmetic improvements.

I began this project by hiring a design firm to both execute the design, and manage the project. My thinking at the time was -- having heard so many horror stories about contractors over the years -- I would have better luck if the contractor felt accountable to a design firm who could bring them lots of repeat business, versus only to me, a client who would not likely require their services again on any significant scale for a long time, if ever.

Throughout the course of the project, it became clear that Roy and his team actually felt VERY accountable to me as the client. In fact, there were several situations where errors the designers made would have cost me significantly more money if Roy hadn't been on my side helping me make the case for the designers to correct those errors at their own cost. There were also occasions where he personally went out of pocket because of his deep sense of accountability to the client and the project.

In addition to his loyalty and commitment to his client's, Roy is also a meticulous craftsperson, and the work that he does is immaculate. He is also a great problem solver and can dream up multiple solutions to the type of surprises and situations that naturally arise during a renovation project -- and he won't give up until you're happy with the result.

I highly recommend Conner & Associates.

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Company Response

OMG What a great review Chrissy

Kind of ironic how you chose a design firm that was on tv and they sourced our company out from Home Stars !

We have worked with many design firms over the years with varied results.. some good and some bad however we see the job through. You were a pleasure to work with even with all of the delays waiting for product and decisions, Your place looks amazing considering the many challenges and issues we faced.

Wishing you all the best
Roy And Team

Ramona B. in Whitby
Ramona B. in Whitby
1 review Whitby, ON
10/10

Professional and Knowledgeable!

Thank you to Roy for saving the day! After hiring an initial plumber who cut unnecessary holes in my wall and did not resolve the issue (as my ceiling continued to leak after service), Roy fixed a leak in the hot water line, and now the problem is solved. Roy was timely and arrived when he said he would. He was professional, very calm in the situation and extremely efficient. If you want something done right the first time and save yourself the headache, contact Conner & Associates. I look forward to working with them for all of my future renovations and home improvement needs.

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Company Response

Thank You Ramona for such a great review :)

Looking forward to working with you and your family again,

All the Best Roy

Katy
Katy
2 reviews Whitby, ON
10/10

Great Workmanship & Fair Pricing

We have had Roy in a couple of times to do work at our house, and have been extremely pleased with both the workmanship and pricing. He is honest and fair, and very knowledgeable. We highly recommend him, and plan to use his services again for general contracting.

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Company Response

Thanks Katy for your review .. Nice to see you and your family again, we will be ready to assist in your next project

Kind Regards
Roy and team

cgullins in Toronto
cgullins in Toronto
0 reviews Whitby, ON
10/10

Rental Reno

Great Service. Fast, reliable, problem solving and knowledgeable. Highly recommended. You will not be dissapointed.

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Company Response

Thanks again for you review .. Looking forward to working with you again

Kind Regards
from all of us

Mike H in Whitby
Mike H in Whitby
1 review Whitby, ON
10/10

Bathroom fix

We had an emergency with a bathroom leak. Roy was able to come and quickly assess the situation, and found that the problem was much less than we had feared and could do ourselves with some elbow grease. He was totally honest and up front with us, which, sadly, not every company is prone to doing. We need some additional work done and won't hesitate to turn to Roy again. We're very comfortable trusting him.

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Company Response

Thank You Mike for the nice review, Thankfully after a process of elimination I was able to determine the issue was only caulking related... some clients are not that fortunate and require extensive work. We are here to help and provide an honest sincere approach.

All the Best
Roy

jackcoa710 in Toronto
jackcoa710 in Toronto
0 reviews Toronto, ON
10/10

Roof replace

My roof got leak last week. And i find Roy (witch my friend refer to me) and i call him last week. He come to my house and take a look for me. And he said our shingle was bad. I have to replace. And the this week he bring his team and replacing the roof for me. Which I'm happy that he can solve my problem. The price i think it's reasonable too

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Company Response

Thank You Jack for your review !

Glad you are happy with your new roof and have a piece of mind knowing there will be no more water issues

Kind Regards
Conner and Associates

Lexie
Lexie
1 review Toronto, ON
10/10

Leak detection & Bathroom Renovation

We had been having an ongoing issue in our townhouse with leaks in the ceiling of the second-floor bedroom of a three-story townhouse. I found Conner & Associates on Homestars and asked for a quote. Roy was very quick to phone back and set up an exploratory meeting with his Associate Nathan the next day.

We ended up having a trough cut in the ceiling in order to identify the problems (of which they were three completely independent issues). One of which required a roofer - Roy was able to call in another Associate to fix that the next day (I was really impressed with how quickly he was able to make everything happen). Nathan did most of the work at our place - and he was courteous, polite, super hardworking and did an absolutely fantastic job - I couldn't be happier with our new bathroom. We had the walk-in shower gutted and completely rebuilt, new tiles applied to the separate tub, and laminate flooring installed. It's everything I could possibly have wanted and looks amazing. The work was completed over a three-week period start to finish in February.

Roy came every few days to check-in and to help lay the floor, set the shower doors and anytime it was a two-man job, and always made sure we knew the timelines of the project, cost options and where we were in the process. He made it easy for us to manage and understand. Every step of the way Roy was extremely communicative, easy to get ahold of for any questions, and was able to effectively explain all of the issues and what needed to be done to fix them. He made amazing recommendations in terms of where to source the tiles and flooring for the bathroom and what type to get that would best work for our space. He even gave us some aftercare tips in terms of sealing and how often to apply it - which we dearly needed as I know nothing about tiles. His pricing is also extremely fair for the quality of work.

I would recommend Conner & Associates to anyone and everyone and definitely intend to have them back for any renovations I may have on this or other properties.

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Company Response

Thank You Lexi
We are delighted that you had a great experience with our company and the service we provide !

it will be our pleasure to assist with you next project
Kind Regards
Roy and team

Centuryguy
Centuryguy
2 reviews Whitby, ON
10/10

Under staircase powder room

Roy and Nathan did some AWESOME work turning an under-staircase closet into a 2 piece powder room in my century home. They were professional, courteous, clean, and provided great advice on maximizing our use of the space. Definitely recommend Roy Conner & Associates without hesitation!

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Company Response

Thanks again Scott for the kind words. What a pleasure it is to work on a house that's over a hundred years of age

Kind Regards
Roy

r.cupido
r.cupido
0 reviews Bowmanville, ON
10/10

fire wall rebuilt

The work was completed in a timely manner. Mr. Conner was very professional and thorough. He provided good feedback and answered all my questions with detail. I recommend him without reservation.

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Company Response

thank You for your review, We understood that this project was time sensitive and a family matter.

Kind Regards
Conner and Associates

Aileen in Scarborough
Aileen in Scarborough
3 reviews Toronto, ON
10/10

Bathroom Renovation (including handicap features)

Called on Conner & Associates for a 2nd time and we were again happy with their work. They completed this job for my elderly mother by working around her schedule for timing of the job (within 2 week period as she had to temporarily stay elsewhere due to this being her only bathroom) and asked many questions/involved her to ensure the bathroom would be how she wanted it, including the placement of various items, grab bars, etc. Bathroom went from old shower/tub combo to shower only, taking into account some of the required handicap features. We also went with some of their design ideas which worked out well and showed their knowledge/renovation experience.

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Company Response

Once again thank You for your review and allowing us to make a difference with you mother's home. We take pride in our service and workmanship and always a pleasure helping the elderly.

Please do not hesitate to call again

Kind Regards
Roy and Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Conner & Associates

Here at Conner & Associates we provide complete service of all of your renovation/home improvement needs, bathrooms, kitchens, basements and all aspects of interior renovation. We have years of expertise in Carpentry, Electrical, Plumbing, Drywall// Plaster Repair, Tile/Mable/Stone, Painting, Landscaping/Decks, Small Service Repair and Handyman services.

CATEGORIES
General Contractors, Fire & Water Damage Restoration, Bathroom Renovation, and Basement Renovation
SERVICES
Home Renovation, Carpentry, Electrical, Plumbing, Drywall// Plaster Repair, HVAC, Tile/Mable/Stone, Painting, Landscaping/Decks, Small Service Repair/Handyman.
SPECIALITIES
Interior Renovation
WEBSITE
http://connerandassociates.ca
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
6
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year
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