Carlo is very professional and he has completed his work way beyond my expectation. This is a condo town house managed by board and condo corporation. We had limited options to start this job(only 1 quote/way beyond the budget), before someone get hurt we must start and complete this job. Due to the urgency through homestarts I found, contacted this company. Soon after my call Carlo came and gave us a good quote with 10 years of warranty with valid details. To start the project he should have paid 25% payment but Carlo realized the importance of having these steps (elderly person lives in this house/he said he does not allow his mom to walk on these steps) and started his work and completed on time. He was on the site every day/ he did not pass it to subcontractors/ on schedule. He started, completed and kept the confirmed quality and finish of the work. As stated this is condo town house/ projects were done at premium price/some times the quality was poor. When a project comes many people (some from board/and corporations) involve in making decision/choosing contractors. Some of the people did not like giving project for a new contractors like Carlo due to various reasons (specially Carlo did it for half a price of regular contractor quote / double the time of warranty with insurance) and those people ensures that this contractor have hard time in this project. I have noticed that quality of the work monitored and inspected frequently, payments process not followed as per the contract, miscommunication , etc.. and I felt bad Carlo to put in to this situation. Some times Carlo got bit annoyed but he would have understood what was going on and he met all the request came from the board/Corporation.
I may not call again Carlo till I stay in my current town house as I do not want him to go through an another difficult time , but I have no hesitation to recommend them for any step work. Quality, cost and on schedule- primary factors and Carlo and the team shown in this project. On behalf of the unit owner and some good people on board I would like to thank this company for completing the job way beyond our expectations.
- Company Response
Was big pleasure working for you, thanks for this amazing review. From Carlo and all the team at Stone Contractors Group Inc.