Hb Pools

Swimming Pools, Spas & Hot Tubs
Ottawa ON K4A 0G2
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HomeStars  >  Swimming Pools, Spas & Hot Tubs in Ottawa  >  Hb Pools  >  Sand filtering into pool
Private User
Private User
Private User reviews Ottawa, ON
1/10

Sand filtering into pool

HB pools rebuilt and repaired my pool $14,000 3years ago.Was pleased.
Called this year because of sand in pool. They replaced sand and sand pipe....$500
Sand still filtering in.........would not return phone calls to help me sort the problem out.
Julie ,in office very patient and professional.
Will not use HB again

Approximate cost of services:
$50,000.00
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Company Response

Thank you for the feedback! Did you try the nylon sock trick we mentioned in our voicemail ? Since the issue seems to persist after the recent sand change was completed we'll gladly schedule a team to assess the work completed. We do have record of our scheduling team leaving a message to reschedule technicians but have not gotten a response from you. We're available to help and will gladly review our work. If we made a mistake, we'll correct it.