Tip Top Appliance

My fridge was not staying cold I called the tip top appliance company thought they were located out of Oshawa the guy comes to my house in 2 minutes and tells me that I need to pay 280 to have him do the repair on my refrigerator I said forget it I'll just buy a new one then he says I'll call my boss they discounted it to 2:50 then he opens the fridge and actually only defrosted it then charge me 250 plus tax and never removed the $55 fee to come out his labor was $250 and he was here for 30 minutes I said to him you just charge me 250 to defrost my freezer he said no there was a wire and loose this company is a rip off