The fridge alarm was sounding, advising something was wrong with the temperature. The bottom freezer was quickly increasing in temperature (14 to 40 degrees within an hour) and everything within the compartment needed to be transferred out. After thawing I closed the freezer drawer and temperature began to decline down to 0. However the light would not come on. Repair Care tech determined that the start of thaw was from improper closure earlier and that the melt would not allow the door to close properly until a complete thaw was done. The electronics for the light socket was damaged and the unit needed to be repaired. All was working within about 1 hour. The Tech also gave me some valuable tips about operation of my KitchenAid dishwasher which has improved the cleaning.
- Company Response
Fantastic! Thank you for your review and letting us know about your experience with our company. We are so pleased to hear that you received the RepairCare quality of service we stand behind. We understand how difficult it is to run a home with a broken appliance and do our best to provide service that is fast, efficient and stress-free going. Our techncian's and office staff go above and beyond when we can. Providing helpful tips in running your appliance is just one of the ways in which we do that. Thank you for letting us know that we are achieving our goals and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your major home appliance repairs. Stay safe!
Don't Pull your hair, Call RepairCare!