Pacesetter Homes

I am very happy with the way Ashish Sarpal the area manager made the home buying process very easy and time efficient. He was approachable any time of the day and he treated us like we were one family which us made really comfortable around him and easy when it came to home buying.

Recently i bought pacesetter home its one of my lifes good decision i specially thank to the Area manager Ashish Sarpal the way he dealt and guide us in every aspect of the home through his adequate knwledge we take the benefit and got our dream home...i highly recomend my friends for the pacesetter home..

The house was built the way we wanted. Staff are very knowlegeable and easy to deal with. They will guide from start to finish so you have peace of mind that things are done the way you want it.

House is horrible quality. Always cold. Constant moisture problems. Ice falling in the walls. Warranty department never gets back to you, probably trying to drag things out so they don’t have to fix their problems. Do not buy with this company. 3.5 year old house and it’s garbage.

Worse build I have seen. Workmanship is horrible. Been over a year and still waiting for deficiencies to be addressed. Once they get your money they don’t care anymore. People just watch out when you buy from them.

My wife and had been saving for nearly 10 years to by our first home so like any first time buyers we had a lot of questions about the many different parts of the process from the construction itself with regards to upgrades, landscaping, fencing, other specs set out by the developer, and the process of getting a mortgage itself. Pacesetter staff was incredibly responsive, personable, and helpful through the entire process and I highly recommend them as a builder.

It's been 7 months and 11 days that the master bedroom's bathroom cannot be used because the bath tub needed to be replaced due to a soft spot. Since the tub was discontinued, they had to order a different model. They forgot to place the order and so the tub was not replaced before 2+ months. Then the height of the tub was slightly different and they had to redo the tiles. They did it right before Xmas, not even properly since grout is missing in some areas. They still need to fix this and then put the silicone and the shower head back, but since the holidays, nobody from the warranty department is returning my emails and no appointment was given to me.

Furthermore, since they rebuilt my driveway, my garage door does not close anymore. This was reported to them, but here as well, I haven't heard back from them to let me know when they'll come to fix it. My car is like an hostage in my garage since then...

There is no way to reach them by phone. Only by email and then you get an automated message that says they are busy and will contact you soon. But they are definitely not in a rush.

It seems that once they got your money, it does not matter to them anymore.

Purchased a home with the help of Justin. This is the second home I have had with Pacesetter. The service and proffionalism was outstanding. The home is amazing and would highly recommend Pacesetter homes to anyone we know looking.

We were looking to get a new home and Justin in Fort Sask helped us decide on/find the perfect home design and location for our needs. He was very patient and considerate of our constant idea changes and many requests. He helped us make our dream home a reality and saved us as much money as possible! We would definitely recommend Justin in Fort Sask to anyone looking for a new home in the area!

We are happy with the overall quality of our home. Justin our salesman was always available to answer questions and address our concerns. He seems to honestly care about the customer.
I only had two concerns that could not be addressed. Our back yard has a slope to it that I was not aware of by just looking at the plot plan, I wish that the Justin would have been more qualified to identify this slop to us as we bought a corner lot and paid a premium and now with the slope the yard is not as useable as we would like it to be. Also the location of the down spout across the front sidewalk is very concerning to us. Is posses a safety hazard. The site supervisor has informed us it meets standards and has brought this issue to Pacesetter management on several occasions. We are in the process of getting quotes to remove a portion of the sidewalk and place the spot under the sidewalk to address this safety issue. It would be great if Pacesetter would just change the design so that in the future others don't have to put money out of pocket to address this issue. Overall we were happy with our home.