Pacesetter Homes

Builders
Edmonton AB T6N 0B2
Write a Review
Write a Review

HomeStars  >  Builders in Edmonton  >  Pacesetter Homes  >  New home purchase
Troy in Edmonton
Troy in Edmonton
2 reviews St. Albert, AB
0/10

New home purchase

I would never purchase another home nor reccommend this company.
As suspected, once the deposit was given the care factor suddenly dropped off.
Can never get an answer to any question, eg. Asked for the manuals for the appliances belonging to the showhome we purchased in the Fort... Sales rep that we had been dealing with showed his true colors and replied " not my problem"
That sums up the entire process
This was a showhome purchase
Very evasive, defensive... Non approachable
All about quantity sales not pride of product or
care

Update, since this review Pacesetter has gone above and beyond for us. The site super did a fantastic job of turning this into something special. The sales part was horrible, but the team after that made us confident in our our purchase...well done Andy, Courtney and Pacesetter management!!

Approximate cost of services:
$510,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Private User,

I am extremely disappointed to hear that this has been your experience so far. I ask that you please email the complete details of the situation, including your job number/current address to pacesettersales@qualico.com. I would love the opportunity to look into getting you the answers you are looking for, as well as to follow up on the after care you've received.

Thank you for your time.

Previous versions of this review:

Troy in Edmonton
Troy in Edmonton
2 reviews St. Albert, AB
7/10

New home purchase

I would never purchase another home nor reccommend this company.
As suspected, once the deposit was given the care factor suddenly dropped off.
Can never get an answer to any question, eg. Asked for the manuals for the appliances belonging to the showhome we purchased in the Fort... Sales rep that we had been dealing with showed his true colors and replied " not my problem"
That sums up the entire process
This was a showhome purchase
Very evasive, defensive... Non approachable
All about quantity sales not pride of product or
care

Update, since this review Pacesetter has gone above and beyond for us. The site super did a fantastic job of turning this into something special. The sales part was horrible, but the team after that made us confident in our our purchase...well done Andy, Courtney and Pacesetter management!!

Approximate cost of services:
$510,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Troy in Edmonton
Troy in Edmonton
2 reviews St. Albert, AB
0/10

New home purchase

I would never purchase another home nor reccommend this company.
As suspected, once the deposit was given the care factor suddenly dropped off.
Can never get an answer to any question, eg. Asked for the manuals for the appliances belonging to the showhome we purchased in the Fort... Sales rep that we had been dealing with showed his true colors and replied " not my problem"
That sums up the entire process
This was a showhome purchase
Very evasive, defensive... Non approachable
All about quantity sales not pride of product or care

Approximate cost of services:
$510,000.00
Troy in Edmonton
Troy in Edmonton
2 reviews St. Albert, AB
2/10

New home purchase

I would never purchase another home nor reccommend this company.
As suspected, once the deposit was given the care factor suddenly dropped off.
Can never get an answer to any question, eg. Asked for the manuals for the appliances belonging to the showhome we purchased in the Fort... Sales rep that we had been dealing with showed his true colors and replied " not my problem"
That sums up the entire process
This was a showhome purchase
Very evasive, defensive... Non approachable
All about quantity sales not pride of product or care

Approximate cost of services:
$510,000.00