I was very happy with the service from Pacesetter from our first contact (lovely Sandy & Smittie!) right through to our 12 month service last week.
My issue however is the landscaping guidelines. We have adhered to the guide, putting in a tree (that I didn't even want!) and making sure everything was done correctly to get our $1000 deposit back, only to find that we are now expected to pay as much as $515 + tax to get the final grade survey.
This should have been made clear when the deposit was taken, we have spent money that we could have used elsewhere but wanted to make sure we complied with the 'within 2 years' and now it's unlikely that we will follow through with it because we can't risk losing more money if it were to fail for any reason
- Approximate cost of services:
- $1,000.00
- Company Response
Hi Nic,
Please send us your address or job number to info@yourpacesetter.com and we will be happy to look into your concerns.
Thank you