Pacesetter built us a family home, 18 months after moving into the house the baseboards are lifting. There are cracks space between the wall and ceiling. Outside of the house is so awful I complained about it, I was told they can't do anything to it. The ServicesQ will tell you to submit a ticket for any issue about the house, the ticket sits for weeks and later close it. Sometimes they send people on site but they'll have to come again to fix the problem. I have had a thumping sounds in my house. I have submitted up to 3 tickets, they have not sent any technician to fix it. They sent a serviceq representative to check and they have not come up with any tangible solution. The thumping sound is all around the house, once the heater starts the thumping sound follows. You can't have peace and quiet in your own house. How horrible can that be ? Will ever buy from Pacesetter again? NO WAY, NEVER AGAIN. Once my mortgage reaches it maturity, I'm selling it off.
- Approximate cost of services:
- $702,000.00