Protex Plumbing & Gas Inc.

Plumbing
Hampton ON L0B 1J0
Write a Review
Write a Review


HomeStars
Plumbing
Protex Plumbing & Gas Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Protex Plumbing & Gas Inc.

Average customer rating:
9.8 10 (148 reviews)

Sort by

The G.
The G.
1 review Oshawa, ON
10/10

Plumbing And Heating Repairs

Great work. Fantastic customer service. Would definately recommend to others looking to do plumbing or furnace repairs

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Thank you very much for your review.

Mike P.
Mike P.
1 review Bowmanville, ON
10/10

Tub And Shower Valve Problems/installs

Contractor came prepared and quickly resolved water leak issue in shower.Contractor also pointed out that shower drain was incorrectly installed by home builder.Issue was again resolved and repaired quickly . Reassuring to know shower is now installed correctly and is leak proof!Contractor also installed acrylic tub and drain connections with no problem.Highly recommend Protex Plumbing.

Approximate cost of services:
$650.00
Was this review helpful?
Company Response

Thank you for your response. Had we not caught that defective "shower 90" pin hole the brand new shower/tub installation it may have had to be removed again costing a lot of money. Thank you mike for using Protex Plumbing & Gas

scottjreyn
scottjreyn
1 review Newcastle, ON
10/10

Replaced cartridge in shower valve

Tried to change the cartridge out myself, but it was stuck. Ended up breaking off the stem, so it turned into an emergency repair.
Had someone there later that same afternoon. Repaired in less than an hour. Fast, friendly service.

Approximate cost of services:
$155.00
Was this review helpful?
Company Response

Thank you for the great response, Dave is great at getting the impossible done. I have seen many people... Plumbers and home owners not give up that battle until it's too late, by that time they need a new shower valve control which means opening up the walls and $500-$1000 repairs taking place because they kept trying. We are thankful you stopped when you did and left your trust in us. For any other repairs please don't hesitate in calling us first. Our most important moral of this company is doing what is best for the customer, not making as much money as we can. Thank you very much for your business. "The Protex team"

 RGK Contracting from Oshawa
RGK Contracting from Oshawa
1 review Courtice, ON
10/10

multi bathroom renovation

Roy from protex did my plumbing for a multi bathroom reno. He was always on time, preformed a clean and efficient job, and offered helpfull advice on the functionality of the space. I was extremely happy with the work and will not hessitate to recommend or use his services in the future

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thank you for your feed back Greg. Happy to have you as our customer yet again for another job well done. The Protex team!

Sue S.
Sue S.
1 review Whitby, ON
10/10

Unclogging a sink

They were here within a half hour of my call. I had a clogged bathroom sink that is used by renters so it was important to get it fixed quickly.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you Sue for your feedback, have a good year problem free hopefully, but it you do run into problems you know we are here for you. The Protex team!

mathew
mathew
1 review Oshawa, ON
10/10

bathroom rough in

A solid pro, who treats you with respect. I will call protex whenever i have a problem.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Even with major floor issues below the tub we were able to take the extra time needed and repair the floor first before seeing the new tub. Having the tub set dead level corrects the pooling water issues you had before. Glad you used us to set the tub correctly instead of just letting it fly. Thank you for taking the time to write us a review. Protex plumbing and gas.

jessie
jessie
1 review St. John'S, NL
10/10

Water leak

We had a leak, and Roy came within about 30minutrs of our call. He was able to quickly diagnose the source of the leak, and repaired it quickly. We were very happy with the entire service!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Whether the leak is big or small we do our best to get on-site as quickly as possible to minimize the amount of water damage done. Glad you are happy with our services Jessie, we will be hear for all your plumbing needs. Thank you very much for writing us a review. The Protex

Teresa Costanzo from Toronto
Teresa Costanzo from Toronto
6 reviews Bowmanville, ON
9/10

Leak in ceiling and leaky faucets

I had a leak in the family room cealing and a couple of leaking faucets. Dave arrived within 30 minutes of my call to ProTex Plumbing. He resealed the bathtub drain. He needed to replaced the 26 year old water faucet in basement laundry tub. Before he started the work, he informed me of the price of the unit and labour cost. He also fixed the dripping valve for the outdoor water tap.
He was professional and worked quickly and efficiently. I have already recommended Protext to a friend.

Approximate cost of services:
$410.00
Was this review helpful?
Company Response

Thank you very much for your review, I'm glad to hear you are fully satisfied, and thank you for a referral, we will be sure to impress them as well. Your business is our pleasure, the Protex team.

Happy Customer
Happy Customer
2 reviews Courtice, ON
10/10

Renovation

Roy was on time, work quietly and despite the job being more than anticipated, he finished in good time and I am very happy with the results

Approximate cost of services:
$615.00
Was this review helpful?
Company Response

Thank you for taking the time to write us a review, cheers the Protex

Private User
Private User
1 review Ajax, ON
10/10

Clogged sink

Prompt service I called at 2:30 pm and the sink was fixed before 4:30 pm, hassle free without unnecessary follow-ups.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you for your review, we appreciate all feedback. Merry Christmas from the protex plumbing team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Protex Plumbing & Gas Inc.

Protex Plumbing takes pride in their dedication to their customers. With 15 years experience servicing Durham Region and surrounding GTA, Protex promises the following on every project, regardless of size:

-upfront, fixed pricing on every job
-permanent plumbing repairs and solutions
-workmanship and parts guaranteed
-professional technicians
-honest with integrity

Let our professional technicians fix your plumbing problems and you will never be disappointed. We Promise.

CATEGORIES
Plumbing
SPECIALITIES
Residential Plumbing Services
WEBSITE
http://www.protexplumbing.ca
YEAR ESTABLISHED
2015
PAYMENT METHOD
E-transfer, Cash, Cheques
LICENSES
Red Seal Certified, Registered with Clarington and Durham Regions (City Townships)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Minimum Labour and Parts (supplied Parts only)
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.