Protex Plumbing & Gas Ltd

Plumbing
182 King Lane Hampton ON L0B 1J0
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Protex Plumbing & Gas Ltd
Star Score
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98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Protex Plumbing & Gas Ltd

Average customer rating:
9.9 10 (129 reviews)

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Allison
Allison
1 review Oshawa, ON
10/10

Pipe leaking

Unbelievably service,on time to home,very professional and efficient. Price was very reasonable. Very knowledgeable and honest. I will recommend this company and use for any of my future plumbing issues.
Thank-you so much.

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Kare
Kare
1 review Oshawa, ON
10/10

Broken PRV

Broken Pressure Relief Valve:
A section of my basement flooded due to water leakage from a broken PRV. So grateful for Roy’s immediate and friendly response to my desperate call for help. Upon his arrival, his kindness, professionalism, and incredible expertise brought me immediate relief and confidence that I was in good hands. He carefully explained what he was doing and why during each step of the procedure, answering all questions and making sure I understood. Roy’s outstanding skills were matched by his top quality products. Cannot recommend his services highly enough. Thank you so much, Roy.

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Company Response

Thank you very much for taking the time out of your busy life to write us this great review!

Private User
Private User
Private User reviews Bowmanville, ON
10/10

Fixed leaky pipe in bathroom

Called Roy in afternoon came that evening. Great guy very friendly and knows his job. Had it repaired in an hour. Very very pleased highly recommend. Did an excellent job quickly and knew what problem was right away.

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Andrew in Courtice
Andrew in Courtice
2 reviews Courtice, ON
10/10

Highly recommend

Without a doubt the most professional plumbing company around.
I was very impressed with Roy and his crew.
I would Highly recommend using this plumbing company.
I felt very confident that my home was being treated with respect.

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Nostimo By The Original Greek Peterborough
Nostimo By The Original Greek Peterborough
1 review Peterborough, ON
10/10

Restaurant Renovation

My business partner and I heard many positive comments regarding the amazing professional work they do and the great personable owner of this company. So we decided to call them and gave them our drawings of the renovations required. Not only was the work done quickly, but very attentive to detail. I highly recommend them and we will definitely continue to use their services.

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Tracy in Toronto
Tracy in Toronto
0 reviews Whitby, ON
10/10

Clogged drain/leaking sink

Had a badly clogged kitchen sink that couldn't get cleared myself despite several attempts. Also had an issue with our kitchen sinks leaking and water temperature issues with our hot water tank.

Was in touch with Roy, who let me know they were extremely busy for some reason but would get back to me with some times. Nothing was an emergency and based on the reviews here was willing to wait a day or two if that's all it took. He was accommodating with his schedule and got over to assess the problems and provided an upfront appraisal that included replacing some low quality valves for the kitchen sink as well.

Everything was done according to what we discussed up front and no surprises at the end with the invoice. Roy was friendly, efficient and communicated well about what would be done and the costs involved. Very happy and will use them again when we need work done in the future.

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Private User
Private User
Private User reviews Newcastle, ON
10/10

Water pressure

We are relatively new to having a well and had an issue with low water pressure. Protex answered their phone on a sunday and were at my house before 9am monday morning. Roy checked everything, diagnosed the problem, then took the time to walk me through my system so I understood and could do some trouble shooting on my own next time. Fast, friendly and exceptional service!

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KTerry
KTerry
0 reviews Hampton, ON
10/10

Came out on a Sunday

Had them replace cartridge on shower faucet in 2020. This morning the cold water wouldn’t shutoff. Called Roy and he was here quickly and found and fixed the problem in no time. And on a Sunday. I would recommend these guys to everyone who has plumbing issues. No charge as warranty work.

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Keira S.
Keira S.
0 reviews Oshawa, ON
10/10

Water Heater Fix & Help with Plumbing Type Identification

I first spoke to Roy when I ran into a plumbing issue during the sale of my home. The buyers' inspector had claimed the type of plumbing used in the home was faulty. After speaking to a number of people who couldn't help, Roy came to the rescue! He looked at a picture of the plumbing and was able to write a letter to the buyers confirming his findings. He saved the sale of the house! He did all of this for us at no charge.

A short time later I ran into issues at my new home with the water heater. I contacted Roy right away and the issue was addressed by Max that same day. Very professional and efficient! I will be using Protex for all of my future plumbing needs. Highly recommend!!

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Polarrob
Polarrob
1 review Newcastle, ON
10/10

Laundry relocate

Roy was fantastic. He relocated the plumbing for my laundry room. He even found a cracked drain line that I was unaware of. Treated my home like it was his own. Professional and passionate.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Protex Plumbing & Gas Ltd

Protex Plumbing takes pride in their dedication to their customers. With 15 years experience servicing Durham Region and surrounding GTA, Protex promises the following on every project, regardless of size:

-upfront, fixed pricing on every job
-permanent plumbing repairs and solutions
-workmanship and parts guaranteed
-professional technicians
-honest with integrity

Let our professional technicians fix your plumbing problems and you will never be disappointed. We Promise.

CATEGORIES
Plumbing
SPECIALITIES
Residential Plumbing Services
WEBSITE
http://www.protexplumbing.ca
YEAR ESTABLISHED
2015
PAYMENT METHOD
E-transfer, Cash, Cheques
LICENSES
Red Seal Certified, Registered with Clarington and Durham Regions (City Townships)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Minimum Labour and Parts (supplied Parts only)
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.