Protex Plumbing & Gas Ltd

Plumbing
182 King Lane Hampton ON L0B 1J0
Write a Review
Write a Review
Website
HomeStars
Plumbing
Protex Plumbing & Gas Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Protex Plumbing & Gas Ltd

Average customer rating:
9.8 10 (117 reviews)

Sort by

Sam in Toronto
Sam in Toronto
1 review Oshawa, ON
10/10

Bathroom Faucet Blown

Our upper level bathroom faucet having no shut off valve blew @ 2 AM on a Sunday. In the time it took to find the main shut off valve (having never had to use it), we had a mini flood that leaked down into our living room and basement. It was a terrible and stressful ordeal. First thing Monday morning, I started calling around to different pluming companies, frustrated to find out that no one could accommodate our emergency situation. Luckily, I was able to receive a referral to Protex. Roy agreed to add us on to an already very busy schedule, and provide a service call that same day. Roy was extremely professional, well prepared, very personable and expertly skilled. He replaced the faucet including 2 valves for future preparedness, and was out the door within one hour and very reasonably priced. I will call Roy directly for all my pluming and gas needs from now on, and recommend everyone else do the same. I could not ask for anything better. I cannot thank you enough, Roy; amazing job!

Was this review helpful?
Louise in Ajax
Louise in Ajax
1 review Ajax, ON
10/10

Great work

Great service by Protex plumbing. We were having issues with out basement drain. Max came to inspect the plumbing and while here also quoted on a few other fixes around the house. Max returned to find a cost effective solution for our drains as well as installed a new bathroom vanity, faucet, new shower/tub faucets and fixed some other leaks around the house. He did a great job and was efficient and clean. We are very happy and will definitely call them for any issues in the future. Thanks Max!

1 of 1 people found this review helpful.
Was this review helpful?
Heather W.
Heather W.
3 reviews Oshawa, ON
10/10

Excellent service

I called with an emergency water issue. Roy was extremely helpful and resolved my issue within a few hours. Very knowledgeable and reliable. It was a pleasure doing business with Protex Plumbing. Very reasonable prices.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing

I called regarding a leak. They come the next morning to fix. Efficient and friendly staff. Knowledge and informative. They had a work in very tight spot and did their best to make as little mess with tiles and drywall as possible. One little piece of soldering came lose a couple days later as they were working in a tight spot, Roy came in 30 minutes after hours on a Friday night to fix. I take comfort that they did wonderful work but also stay behind their work.

Was this review helpful?
Company Response

Thank you very much for taking the time to give us a grand review!
Cheers the Protex team!

Beis  in Toronto
Beis in Toronto
3 reviews Oshawa, ON
10/10

Basement Plumbing

Hired Roy as a subcontractor to do the plumbing for me on a washroom Renovation. His guy Max did a great Job. I have recently hired them again for a larger plumbing job on a basement renovation.

Was this review helpful?
Company Response

Thank you very much for taking the time to write us a review!

Kay in Toronto
Kay in Toronto
0 reviews Bowmanville, ON
10/10

Well service

I am on a well system and woke up to no water. A representative came out right away and diagnosed the issue and willing to fix the problem as soon as possible. Excellent customer service and very informative. I highly recommend this company!

Was this review helpful?
Company Response

Thank you very much for taking the time out of your day to write us a great review, we are happy to call you our client. No water issues or leaking water causing damages are extremely urgent to you as well as us.
Cheers Roy
Protex Plumbing

Margi in Courtice
Margi in Courtice
1 review Courtice, ON
10/10

Repair Leak

My husband called Roy about the tap in the bathtub running. The repair needed to be done through a wall and they suggested going through the bedroom wall instead of creating a more expensive repair going through the tiled bathroom wall.
Max came, got it done - and to our relief we don't need to do a drywall repair as he was able to install a spring loaded access panel that will be available for any future repairs as well. Roy stopped by to check in and he also gave us great information about a future bathroom Reno, he saved us from going in the wrong direction.

Was this review helpful?
Company Response

Thank you for taking the time out of your day to write us such a great review, we really appreciate it.
Cheers

Sandy in Oshawa
Sandy in Oshawa
1 review Oshawa, ON
10/10

Clogged Toilet No Longer

I called PROTEX with a clogged toilet that the plunger couldn't solve and they had a guy in the area (Max) and so he was at my house within 30 minutes of my call. Max was great - super friendly and cleared up thye problem using an auger! I will definitely be calling PTOTEX for any of my future plumbing needs!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for taking the time to write us a review. We are glad to hear you are happy with our services.
Glad to have you add another happy client of ours.
Cheers

Syed Ahmed from Ajax
Syed Ahmed from Ajax
3 reviews Ajax, ON
10/10

New plumbing for kitchen

I needed new plumbing pipe work for an under mounted sink. Roy received my phone call and assured me that an associate could come over the same day, which made me very happy. Max showed up to my house and did an excellent job, in a speedy fashion, without sacrificing quality. I appreciated how both gentlemen made the process really convenient for me from start to finish. Thanks guys!

Was this review helpful?
Company Response

You're welcome, we do our very best for our clients to make things easy as possible for them and lead them always in the right direction for there best interests in mind!

Rob in Oshawa
Rob in Oshawa
2 reviews Oshawa, ON
10/10

Excellent Work

The whole team was excellent. They gave me a quote, did the work and brought everything in on budget. I plan on using them again for some other plumbing work I need done. Feels great knowing that you've got a reliable team of professionals on your side.

Was this review helpful?
Company Response

Thank you for being so kind and writing us a great review! Should you ever need anymore plumbing work we will be happy to help you out!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Protex Plumbing & Gas Ltd

Protex Plumbing takes pride in their dedication to their customers. With 15 years experience servicing Durham Region and surrounding GTA, Protex promises the following on every project, regardless of size:

-upfront, fixed pricing on every job
-permanent plumbing repairs and solutions
-workmanship and parts guaranteed
-professional technicians
-honest with integrity

Let our professional technicians fix your plumbing problems and you will never be disappointed. We Promise.

CATEGORIES
Plumbing
SPECIALITIES
Residential Plumbing Services
WEBSITE
http://www.protexplumbing.ca
YEAR ESTABLISHED
2015
PAYMENT METHOD
E-transfer, Cash, Cheques
LICENSES
Red Seal Certified, Registered with Clarington and Durham Regions (City Townships)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Minimum Labour and Parts (supplied Parts only)
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.