Torcan Group

Gutters & Eavestroughs
1080 Tapscott Road Toronto ON M1X 1E7
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Reviews for Torcan Group

Average customer rating:
9.9 10 (90 reviews)

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Steve V.
Steve V.
3 reviews Pickering, ON
10/10

Shingle Replacement

June 11th 2019 After last years Windstorms and piecemeal repairs on my roof, I decided to bite the bullet and go for the full shingle replacement. I figured to get it all done in one fell swoop rather than death by a 1,000 cuts! I went through Homestars and researched numerous companies to provide pricing on the job. After a half a dozen visits and quotations by different companies I chose Torcan based on Andrews visit and their prior reviews. It wasn't the cheapest or the most expensive but what I liked most was Andrews passion for the job and his line of work. He walked me through the process and made offerings of things to be done differently such as venting etc. but ultimately leaving it up to me to decide. he explained the difference between the Owens Corning shingles and others and why he personally went with them and recommends them. After hearing all of the pitches and seeing the quotes we went with Torcan. Upon deciding to proceed we were kept in the loop and advised well in advance of the Job date. When the day arrived Andrew was there on time and prepared. His team arrived shortly after. He said the job would be done in a day and true to his word it was. The crew worked hard and completed the job Professionally and timely. The cleanup was done better than expected with very few items I had to deal with on my own. The roof looks great and I look forward to the next windstorm to test the shingles out! I do recommend Torcan to those looking for any of the services they provide. Andrew also helped with Eavestrough downspouts that were needed to be moved. Thanks Andrew and Team! Steve V.

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Company Response

Hi Steve

Thanks for the detailed review! You picked an excellent shingle the Owens Corning duration lifetime shingle it is the best shingle on the market right now and it will be the last roof you will ever have to do. We always try our best to spend the extra time to clean up and put things back into place even at the end of a really long days work. You have the best grass in Pickering so I wanted to make extra sure :) Again I appreciate your business and if you need anything else don't hesitate to contact me.

Vince
Vince
2 reviews Aurora, ON
10/10

Aluminum capping

Very satisfied with the work Torcan Group did to cap two window boxes and a portico. Andrew was quick to respond to my quote request and quote was competitive. Once I gave the go ahead, Andrew promptly came out to assess and schedule the work. The work was completed on time and Andrew made sure I was completely satisfied before he left. Andrew takes pride in his work and it shows. The window boxes and portico look great.

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Company Response

Hi Vince

Thanks for the review, I'm glad that we were able to figure out a solution for you. I know you painted your wood last year but now with the aluminum cladding it's 100% maintenance free and will last forever. I'm really happy we met your expectations and we appreciate your business!

Regards
Andrew

M.
M.
3 reviews Toronto, ON
10/10

basement window replacement plus aluminum wrapping of windows and other locations around the house

Andrew is wonderful at applying the aluminum, it's a true art. I watched some of the more difficult places that he applied the aluminum and it was amazing. Very professional and very pleased with the work. Would not hesitate in recommending him at all.

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Company Response

Hi Mrs Waterhouse

Thank you for your review, we were up to the challenge and I'm glad we met your expectations, being a difficult capping job. The 2 basement windows look great! Thanks for the recommendation!

Regards
Andrew

a r.
a r.
1 review Markham, ON
10/10

Exhaust fan installation through roof, illumination system

I engaged Torcan Group at first to install a exhaust fan. They rightfully advised me to update the vents through the roof instead of the soffits and use adequate materials as opposed as the original ones used on the previous installation. The illumination system engagement was contracted to upgrade a simple 2 laps (door and garage) to a 20+ pot light system to give the house a more modern look and to illuminate the sides that are very dark at night. I am very pleased with the consultation, design, delivery and installation tasks. Very professional crew.

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Company Response

Hi

I'm glad we were able to help out. Those Potlights make a huge improvement to your home it looks amazing! If you need anything else don't hesitate to contact us.

Regards
Andrew

Brady
Brady
5 reviews Toronto, ON
10/10

Roof work (custom metal flashing installation)

Andrew and his partner met with me to find a solution to prevent water damage on the top face of my front porch patio. They suggested metal flashing which Andrew custom made and it provided a beautiful trim that is not only functional but looks lovely. This is my second time working with Andrew from Torcan Group and he has exemplified all expectations. He is a perfectionist with the quality of his work and he is amazing to work with. He is incredibly kind, friendly, reliable, accessible and affordable. He cares about his work and his clients and it is clear every time I see or communicate with him. I would work with Torcan Group again in a heart beat!

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Company Response

Hi Brady!
Thank you for such a thoughtful review. It was great working with you again and I'm really glad we were able to figure out a solution to your porch. I really appreciate the kind compliments it means a lot. If you need ANYTHING else please call!

Regards
Andrew

CJB
CJB
2 reviews Toronto, ON
10/10

Installation of new roof

Andrew, at The Torcan Group ,had repaired sections of my old roof after a windstorm last year, so when it came time to finally replace my roof, I knew who to call. From estimate to completion, he showed me pictures of each step- from stripping the old shingles to installing the ice and water shields, chimney flashings and metal valleys. Andrew has many years experience and a particular specialty in metal working so his work is impeccable. I look forward to a long lasting roof and many worry free years ahead. Thank you Andrew!

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Company Response

Hi Kathy,
Thank you for the great review! It was a pleasure working for you again. I always like to take pictures every step of the way as you know there are some dishonest companies that will sell you the under layments (ice&water shield, synthetic paper)and they don't actually put it on because not many customers will climb their roof to check and once the new shingles are on it's almost impossible to know what is underneath once the job is completed. Also taking pictures is a great way of keeping track of everything that was done to your roof which is helpful for home insurance purposes. Your roof was done with the best shingles on the market (Owen's Corning Duration) and guaranteed this will be the last roof you will do! Again thank you for your business!

Regards
Andrew

Walter Hill in Ajax
Walter Hill in Ajax
12 reviews Ajax, ON
10/10

Siding installation for original siding that completely fell off

I cannot express in words the relief and complete satisfaction we experienced in working with Andrew and Torcan. My original siding blew off during this winters extreme weather. I posted on Homestars a request and Torcan was one of the companies that replied. From the beginning I was made to feel like my needs were understood and would be taken care of. Wow, did they deliver!! The level of workmanship and Customer Service were off the charts. I would and will recommend this company to anyone and everyone looking for roofing/siding work.

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Company Response

Hi Walter just want to say it was a great pleasure working for you and it's too bad that good people like yourself suffered because of faulty work by the previous contractor. I'm very sorry to hear that when you contacted them, he refused to do the right thing here and comeback to fix it properly. This could of all been avoided if he just nailed the siding properly. Thank you for your kind recommendation that means a lot to us!

Regards
Andrew

Natasha
Natasha
2 reviews Toronto, ON
10/10

Replace shingles

Andrew came last year to replace multiple shingles after the major windstorm we had. He recently came back to check as I saw debree and broken shingles. He repaired the one spot with no difficulties.

Andrew maintains professionalism, price fairness and never pushes a sale. He educates his clients on quality of shingles he uses and returns calls in a reasonable amount of time.

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Company Response

Hi Natasha
Thank you for your review. I'm glad I was able to help out when you needed it most! Please don't hesitate to call if you have any other issues.

Regards
Andrew

Michael
Michael
1 review Ajax, ON
10/10

Siding and soffit repair job

Andrew and his team did a hella good job! Would reccomend to all my neighbours and friends!

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Company Response

Hi Micheal it was a pleasure helping you out please feel free to reach out anytime!

Regards
Andrew

Janice
Janice
1 review Markham, ON
10/10

Roof and bathroom ceiling

Andrew was a doll. Understanding the urgency of the problem he came immediately. He takes great pride in his work and ensures it is done to his high standards.
I would recommend highly.

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Company Response

Hey Jan,

I'm glad we were able to get to your roof repair before the harsh and cold weather. You will not have any issues selling your home in the early spring now. Thanks for the great homemade chocolate and ice cream it kept us extra motivated:)

Regards
Andrew

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Torcan Group

Here at Torcan Group we offer the best exterior renovations such as eavestrough, gutters, downpipies, soffit,facia, siding, shingle roofing, flat roofing, windows, doors, custom cladding, flashing, aluminum capping, columns and railings.

****

Torcan Group has over 15 Years of experience, are Honest And Reliable Professional, and are fully Bonded and Insured.

****

eavestrough,roofing, lifetime shingles, soffit, facia, aluminum, custom cladding, LED potlights, Repairs, Windows, Doors, siding, leaf guards, steel siding, aluminum siding, wood siding, longboard, James Hardie, Downpipe disconnections

CATEGORIES
Gutters & Eavestroughs, Roofing, and Siding
PRODUCTS
Certainteed, IKO, GAF, Owens Corning, Gentek, Kaycan, Longboard, James Hardie, Vinyl Built
SERVICES
eavestrough,roofing, lifetime shingles, soffit, facia, aluminum, custom cladding, LED potlights, Repairs, Windows, Doors, siding, leaf guards, steel siding, aluminum siding, wood siding, longboard, James Hardie, Downpipe disconnections
WEBSITE
http://www.torcangroupgta.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
cheque, cash, MC or VISA
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 to 15 years on Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.