Whitby Garage Doors Ltd.

Garage Doors & Hardware
Whitby ON L1N 8Y3
Write a Review
Write a Review


HomeStars
Garage Doors & Hardware
Whitby Garage Doors Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Whitby Garage Doors Ltd.

Average customer rating:
10 10 (405 reviews)

Sort by

Amin in Ajax
Amin in Ajax
1 review Ajax, ON
10/10

Install of new garage doors.

Right from get-go, the sales staff (Chad), the follow-up when door was ready (management) to the installer (Collin) we were felt that our business was very valuable to the company. We felt the warmth of customer satisfaction from all sides of the company. We are grateful. We did get several estimates comparable but Whitby Garage Doors created the perfect environment for us to do business with mutual satisfaction

Shenu and Amin

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Amin, Thank you for your kind words, it means alot to us. We are grateful for Chad and Collin to be on our team.Chad did mention to us what a great guy you were, and that you had a few projects on the go this summer, including your deck. Hope the deck and the back yard come out as nice as the garage door!
Cheers!
The WGD Team!

Nigel in Whitby
Nigel in Whitby
1 review Whitby, ON
10/10

Great Service!

We called Whitby Garage Doors in the morning for a same day service call due to an issue with our garage door - they advised they were booked up but would try their best to get to us but it may not be until later in the day. No disappointment Colin & Cody arrived early afternoon and assessed and fixed the issue in a timely manner. They were professional, friendly and courteous. Would definitely recommend this company to family and friends.

Approximate cost of services:
$135.00
Was this review helpful?
Company Response

Thank you for your review. We are happy we were able to fit you into the schedule so quickly and repair your door. I will let the guys know you appreciated their hard work.
if you ever need anything in the future we will be happy to help.
Brandon and the WGD team.

Peter (Whitby) in Whitby
Peter (Whitby) in Whitby
1 review Whitby, ON
10/10

Best garage door service in Durham region

My garage door cable snapped today and Nick from Whitby Garage Doors arrived same day and quickly had it working like new. I was very impressed with how professional Nick and the work done was. They will definitely be my preferred vendor for garage door needs going forward

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

Thanks for your kind words! I will let nick know how happy you were!
Chad and the WGD team

Private User
Private User
Private User reviews Whitby, ON
10/10

Fast , Clean , Beautiful

We just got out new Garage Doors installed by Whitby Garage Doors.
The Technician Collin was very pleasant and easy to work with.
He was fast , getting the job done in just a few hours . It was also great that they took the old doors away , so the area was very clean in the end.
Im really enjoying are new garage doors.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thanks very much for taking the time out of your busy day to write a review. Collin will be happy to hear you appreciated his hard work. We thank you for the opportunity to earn your business and it is always nice hear feedback from our clients.
Brandon and the WGD team.

sara.graham5 in Whitby
sara.graham5 in Whitby
1 review Whitby, ON
10/10

New garage door and install

Great company to work with and great work!
Chad came to our house to give us a quote and help choose our door. He was super friendly and helpful.
Nick did our install and did a fantastic job!! He installed the door extremely fast and left no mess behind. Love the door and workmanship. Highly recommend this company for your next garage doors.

Approximate cost of services:
$2,150.00
Was this review helpful?
Company Response

Hi Sara,
Thanks for taking the time to let us know how we did. We appreciate your business and we are happy you had a great experience with us. Chad is very helpful and takes the time to make sure you will love your new doors. Nick is a great part of our team as well on the installation side of things. We are fortunate to have them on our team. I will let them know you appreciated their hard work.
Brandon and the WGD team.

Shankar
Shankar
5 reviews Whitby, ON
10/10

Garage door replacement

Chad came into give an estimate and took the time to explain the different choices available, including the recommended colour choices, before giving me the quote. He did not pressure me to take the offer, which gave me the opportunity to compare prices elsewhere. When I called back 2 months later to place the order, I was still offered the same quoted price.

Chad then made the appointment for installation 3 weeks later. Brandon came into install the garage door. He did a thoroughly clean and professional work. Later on the same day, Nick came into finish the job installing garage door opener. Rob came in next day to cap and seal the garage door.
Over all very satisfied. Thanks Chad & Brandon for your time and showing me the sample doors and photos to make the decision simple and easy.

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Thanks for the review Shankar.
What a difference everything made. I love the walnut colour door and black frame you decided on. We appreciate you giving us the opportunity to earn your business. I believe we have a fantastic team at Whitby Garage Doors.
Enjoy the new look of you home!
Brandon and the WGD Team.

Paul in Whitby
Paul in Whitby
1 review Whitby, ON
10/10

New Garage Doors Installed

We were very happy with the service that Whitby Garage Doors provided. Brandon was a pleasure to work with during the decision making of what garage doors to get. He was very knowledgeable, courteous and reliable. Cody did an amazing job with the installation of our garage doors. He arrived on time, was very polite and completed the job within the time he said he would. Would definitely recommend them!!!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hi Paul,
Thank you for your review. I'm glad you had a great experience with us. We try our best with all of our clients to answer any questions they may have. There are a lot of choices and companies to choose from. We want you to be informed and make the best choice for your home. Thanks for giving us the chance to earn your business. We appreciate it very much.
Brandon, Cody, and the WGD Team!

Brae in Courtice
Brae in Courtice
3 reviews Oshawa, ON
10/10

Quick repair of my mothers door opener

I called Whitby garage doors and they were courteous on the phone and said they'd be able to make it out the same day. My mother was listing her home the next day and this issue had been overlooked. They actually showed up earlier than I expected and had it up and running.
Very satisfied!

Approximate cost of services:
$90.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks for the kind review Brae. We appreciate your business. In the future let us know if you ever need a hand again, we are happy to help!
Brandon and the WGD team!

Private User
Private User
Private User reviews Whitby, ON
10/10

Garage door and new motor

Nick arrived on time, and was polite and professional. He did an excellent job installing the door and motor on his own, and cleaned up any mess left behind. Would recommend Whitby Garage Doors in the future, Nick was very knowledgeable, so much that he deserves a raise!

Approximate cost of services:
$2,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review. I am happy to hear you had a great experience with us. Nick is a great technician of ours and a valuable part of our team. He will be excited to hear you appreciated his hard work. We appreciate you giving us the opportunity to earn your business.
Brandon and the WGD team.

Vicky M in Whitby
Vicky M in Whitby
1 review Whitby, ON
10/10

Very Professional Service!

I was thoroughly impressed with the service I received!! Chad was very helpful, professional and friendly, providing me with a quote over the phone. The repair was quick, efficient and reasonably priced. I would definately recommend Whitby Garage Doors to my friends/family. Thanks! Vicky

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Vicky for the nice review. I will let Chad know you appreciated his help. Thank you very much for giving us the chance to earn your business, we appreciate it very much.
Brandon, Whitby Garage Doors

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Whitby Garage Doors Ltd.

Locally owned & operated Whitby Garage Doors Ltd. is a division of Markham Garage Doors Ltd. who has been redefining the garage door industry with customer care that is second to none and a desire to give the customer the best possible buying experience. Whitby is no exception to this philosophy it has been built to give the same level of service to the Durham Region as York Region has enjoyed for over 10 years. Owners Chris Dale and Kevin Chappel have created a new division of their company due to overwhelming interest in the Durham Region that has been filled to date by Markham Garage Doors Ltd. Now Brandon Sloan a highly skilled technician of Markham Garage Doors Ltd. has become the roots for Whitby Garage Doors Ltd. Brandon is not only one of the best technicians’ we have come to know in the industry, he enjoys customer interaction, providing the best in service and value, and lives locally in the Durham Region. Brandon has been an integral part of Markham Garage Doors Ltd since its inception and will be very successful in providing customers with a level of service that they have not experienced in the past. Whitby Garage Doors and Markham Garage Doors share the very same ideal, that is to ensure our customers receive the best service, on time every time. Enhance your Curb Appeal with Whitby Garage Doors Ltd.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Whitby Garage Doors is your complete Garage Door Store. We Service all makes and models of garage doors and openers. We also sell that latest and greatest products in the garage door industry. Everything you need from repairs to new garage doors to openers we have it all. We live, support, and work in the Durham area. You will see our well signed vehicles within the Durham Region. If your looking for an honest trustworthy company please call us today for fast friendly service.
SERVICES
Whitby Garage Doors is able to service just about any garage door or opener problem you may encounter. Our service vehicles have nearly every part you may require on board. If we can't fix it the part no longer exists. Give us a call for same day service and fair prices.
BRANDS
Clopay Garage Doors, Haas Doors, LiftMaster, Sky Link, Aluminum Capping
STYLES
Modern, Contemporary, Carriage Style, Colonial, Heritage, Coach House
SPECIALITIES
We specialize in Residential Clopay, Haas, and LiftMaster product lines. We are setup to repair or replace just about anything you could break on any garage door system. Whatever you need for your garage door or opener, we have a solution.
WEBSITE
http://www.whitbygaragedoors.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa, MasterCard, AEMX, Interact Cash and Cheque
LICENSES
Fall Protection, WMIS
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty provided as per product specifications
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.