Whitby Garage Doors Ltd.

Garage Doors & Hardware
10 Sunray street Unit 20 Whitby ON L1N 8Y3
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Garage Doors & Hardware
Whitby Garage Doors Ltd.
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99%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Whitby Garage Doors Ltd.

Average customer rating:
9.9 10 (240 reviews)

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samroher in Durham Regional Municipality
samroher in Durham Regional Municipality
1 review Whitby, ON
10/10

Garage door repair

Riley did a great job, was on time and went the extra mile,and gave me some good advise too.I highly recommend this company. Thanks also for the quote, I'll get my new doors here for sure

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Company Response

Hi Sam,
Thank you for taking the time out of your day to write a review. We appreciate the chance to earn your business and look forward to working with you when it is time to replace your old door.

The Whitby Garage door team.

Private User
Private User
Private User reviews Ajax, ON
10/10

Excellent quality and efficient service

We had our old wood garage doors replaced with new steel doors. We also decided to replace our door openers and also have the wood frame capped with aluminum. Pricing was very competitive and the experience was excellent. Chad, the salesperson, was very easy to work with and gave excellent recommendations based on our preferences and budget. He also did not pressure us to get new openers and the quote was itemized so that we could decide if we wanted to go with only doors now and the rest next year. We decided to get everything done at once. The installer worked diligently and finished the installation in a timely manner. He also helped me program the new openers and showed me how to use them. The installer was excellent and very professional.

I would not hesitate to recommend this company. Excellent quality and service. And very easy to work with!

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to let us know how we did. We really appreciate your business and wonderful words. I will post your comments on the board for everyone here to see. Have a great day!
Wendy and the WGD Team

bdorre in WHITBY
bdorre in WHITBY
1 review Whitby, ON
10/10

Garage Door openers

Overall, this was a great experience. Nick repaired some cables, and installed two 'high-end' openers. The work was done quickly, efficiently, and Nick provided thorough answers to all of our questions. We'd be happy to use WhitbyGarageDoor (and Nick) for future jobs!

Brian

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Company Response

Good morning Brian,

Thanks our taking the time to do a great review! We are so glad to hear about your great experience with Nick. I will be sure to pass on your words to him.
Have a great day.
Wendy and WGD Team

Gabriella in Toronto
Gabriella in Toronto
0 reviews Toronto, ON
10/10

Garage Door Repair

The spring on our garage door broke so I looked up garage door repairs in Whitby. Found Whitby Garage Doors Ltd. called them up and they came out the next day! Nick was very pleasant and worked quickly and efficiently. Would highly recommend them and use them again!

Thank you!

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Company Response

Good afternoon Gabriella,
Thank you for taking the time to write this wonderful review. We really appreciate your business and I know Nick was happy to hear that you were happy with the spring repair and his workmanship. Call us if you need anything else.
Wendy and the WGD Team

Robert in Pickering
Robert in Pickering
0 reviews Toronto, ON
10/10

These guys are friendly, professional, perfectionists!

My first call to Whitby Garage Doors was answered by Chad, he came out within a couple days as scheduled and showed me samples, answered all my questions, was very friendly and professional.
Received a call from Wendy as a follow up, she was friendly and professional. Our installer, Ryan, came out as scheduled, removed the old door, installed the new one, was friendly, answered my questions, and did a fantastic job. Absolutely perfect installation.
A couple weeks later Robert came over and installed our aluminum trim around the frame. Again, friendly, answered my questions, and did a fantastic job. Absolutely perfect installation.
I would like to sincerely thank all the people I had contact with from Whitby Garage Doors. You guys are all great human beings.
Please do not change anything, you have a great company with great employees. Keep up the phenomenal customer service attitude you have.
BTW if you think the big box stores cost less, think again, not to mention you will never receive the service you get from pro's like Whitby Garage Doors.

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Company Response

Good afternoon Robert,
Thank you very much for taking the time to do this amazingly detailed review. We truly appreciate hearing how we all did! If you need anything in the future, just give us a ring.
Wendy and the WGD Team

Jason in Toronto
Jason in Toronto
2 reviews Whitby, ON
10/10

Garage door repair

Highly recommend! My garage door cable snapped this morning and the door would not open or close. I needed to get this fixed immediately as we have an electric vehicle used daily which charges in the garage (door was stuck in closed position). I called Whitby Garage Doors as a recommendation from a friend and they were friendly on the phone and able to have someone at my house in the afternoon. Nick arrived on time and had the garage door fixed quickly and even checked the other cable which he replaced along with tightening some loose bolts he noticed. Overall very pleased with the experience and recommend to anyone that needs garage door work.

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Company Response

Good afternoon Jason,
So glad we could help! Thank you for taking the time to do a review and your future recommendations. If you need anything in the future, just give us a call.
Have a great day!
Wendy and the WGD Team

HomeStars in Toronto
HomeStars in Toronto
2 reviews Whitby, ON
10/10

Garage doors Replacement

Excellent sales and service experience with this company. Kudos to Chad for being patient and helpful during the sales process and Nick for his accommodating attitude and professional installation. Would definitely use them again and highly recommend this team.

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Company Response

Thank you for taking the time to let us know how we did. We really appreciate your business and I know Chad and Nick are happy to hear that you are rating their work as excellent! Have a wonderful day!
Wendy and the WGD Team

Karyn
Karyn
4 reviews Pickering, ON
10/10

New garage doors

We would highly recommend Whitby Garage Doors! They took the time to help us choose the right doors, responded promptly to all our questions, and did an excellent job installing the doors. Thank you, Chad, Wendy, Riley, and Brandon for your excellent customer service. We love our new garage doors!

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Company Response

Good afternoon Karyn,
The doors look amazing! Glad we could help you create a wonderful experience. Thank you for your recommendation! If you need anything in the future, please let us know.
Have a wonderful day
Wendy and the WGD team.

chilkoot
chilkoot
0 reviews Pickering, ON
8/10

Garage Door opener installed

Riley came out was very pleasant and engaging. Installed my Chamberlain Smart Garage Door Opener walked me through the set up and even installed the laser guide parking assist. Took probably an hour and the quote was what I paid. My install window was between 1-4, showed up around 1:40ish so didn’t wait long. Overall very satisfied!

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Company Response

Thank you very much. We appreciate the feedback and we are happy to hear you are very satisfied with Riley's help.
I hope you have a fantastic week.
Wendy and the WGD Team

Jeff
Jeff
1 review Whitby, ON
10/10

Garage Door Installation

Great experience! Riley was very professional and clean throughout the installation. Low pressure sales, and good explanation of the options available. Highly recommend!

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Company Response

Good afternoon Jeff,
Thank you for taking the time to do a glowing review for Riley and the team. If you need anything in the future, please let us know.
Thanks Wendy and the WGD team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Whitby Garage Doors Ltd.

Locally owned & operated Whitby Garage Doors Ltd. is a division of Markham Garage Doors Ltd. who has been redefining the garage door industry with customer care that is second to none and a desire to give the customer the best possible buying experience. Whitby is no exception to this philosophy it has been built to give the same level of service to the Durham Region as York Region has enjoyed for over 10 years. Owners Chris Dale and Kevin Chappel have created a new division of their company due to overwhelming interest in the Durham Region that has been filled to date by Markham Garage Doors Ltd. Now Brandon Sloan a highly skilled technician of Markham Garage Doors Ltd. has become the roots for Whitby Garage Doors Ltd. Brandon is not only one of the best technicians’ we have come to know in the industry, he enjoys customer interaction, providing the best in service and value, and lives locally in the Durham Region. Brandon has been an integral part of Markham Garage Doors Ltd since its inception and will be very successful in providing customers with a level of service that they have not experienced in the past. Whitby Garage Doors and Markham Garage Doors share the very same ideal, that is to ensure our customers receive the best service, on time every time. Enhance your Curb Appeal with Whitby Garage Doors Ltd.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Whitby Garage Doors is your complete Garage Door Store. We Service all makes and models of garage doors and openers. We also sell that latest and greatest products in the garage door industry. Everything you need from repairs to new garage doors to openers we have it all. We live, support, and work in the Durham area. You will see our well signed vehicles within the Durham Region. If your looking for an honest trustworthy company please call us today for fast friendly service.
SERVICES
Whitby Garage Doors is able to service just about any garage door or opener problem you may encounter. Our service vehicles have nearly every part you may require on board. If we can't fix it the part no longer exists. Give us a call for same day service and fair prices.
BRANDS
Clopay Garage Doors, Haas Doors, LiftMaster, Sky Link, Aluminum Capping
STYLES
Modern, Contemporary, Carriage Style, Colonial, Heritage, Coach House
SPECIALITIES
We specialize in Residential Clopay, Haas, and LiftMaster product lines. We are setup to repair or replace just about anything you could break on any garage door system. Whatever you need for your garage door or opener, we have a solution.
WEBSITE
http://www.whitbygaragedoors.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
visa, MC, cheque, or cash
LICENSES
Fall Protection, WMIS
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty provided as per product specifications
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