Whitby Garage Doors Ltd.

Garage Doors & Hardware
Whitby ON L1N 8Y3
Write a Review
Write a Review


HomeStars
Garage Doors & Hardware
Whitby Garage Doors Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Whitby Garage Doors Ltd.

Average customer rating:
10 10 (448 reviews)

Sort by

Brian in Whitby
Brian in Whitby
1 review Whitby, ON
10/10

Fantastic Experience

We were extremely happy with having Whitby Garage Doors install our two beautiful new garage doors. We requested quotes from other firms including the big home improvement and warehouse stores, but are so happy we chose an experienced local firm. The office staff and onsite representatives were very responsive in providing us with quotes and answering our questions. The installation process was professionally completed in less than half a day. The aluminum capping procedure followed a few weeks later, performed by an installer who did an absolutely flawless job, actually cutting a perfect seam in our brick to inset the capping into (even our DIY neighbour is jealous!). I'd highly recommend the capping process for a perfect look and I highly recommend Whitby Garage Doors.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Hi Brian,
Thanks for your amazing review! We are so glad you picked us to help with your garage door project. We appreciate your great words, your business and your recommendation.
Stay safe WDG Team

CARSTAR Oshawa Drake
CARSTAR Oshawa Drake
1 review Oshawa, ON
10/10

Excellent Service!

Whitby Garage Doors serviced the large bay doors at our repair facility. The staff were pleasant to deal with and the Technicians provided excellent service. They ensured that the doors are safe and in good working order.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review.
We appreciate the opportunity to work with you guys.
Although we are mostly known for our great residential work, we are happy to work on larger commercial doors as well.
Thanks again,
Brandon and the WGD team

Ron in Oshawa
Ron in Oshawa
4 reviews Oshawa, ON
8/10

install garage door opener

My 30 year old garage door opener failed and I had Whitby Garage Doors install a new opener. Unit was installed same day quickly and efficiently. I would have given 5 stars except the technician did not wear a face mask in the garage until I requested that he wear one. My wife and I were also working in and out of the garage at the same time. (Two garage doors). Also he ran the control wires across the window opening above the garage door rather than around the frame which is more acceptable practice.

Approximate cost of services:
$508.00
Was this review helpful?
Company Response

Hi Ron,
Thanks for taking the time do write your review. We do stress that the techs work alone in the garage for multiple reasons. With masks, it can gets very difficult to breath and very hot while going up and down on ladders. Just like a mechanic, it can be dangerous and distracting to have others in the same area and it also allows for the 6+ feet distance between people if no one else is in the garage with them. The office or tech, should have asked you to leave the garage for the hour until the install was completed or they should have scheduled your install at a time that the tech would have been able to be alone to preform the install. We appreciate you calling the office to advise about the wiring that was corrected immediately. Stay safe and have a great day WGD Team

pcwalsh
pcwalsh
3 reviews Ajax, ON
10/10

New Garage Doors

Whitby Garage Doors replaced both of our old garage doors in August 2020. We received a written quote. The work was done exactly when in was scheduled, and completed quickly. Their employees were friendly and very professional. One door panel had a small dent on the inside, which as barely noticeable. Whitby doors insisted on replacing the panel, free of charge. The doors work great and look amazing. I would highly recommend Whitby Garage Doors.

Approximate cost of services:
$3,900.00
Was this review helpful?
Company Response

Thanks for taking the time and writing this wonderful review! We enjoyed being part of your new garage door project and it looks great! Your recommendations are what we strive for and appreciate. stay safe WGD Team

Garnett in Whitby
Garnett in Whitby
3 reviews Whitby, ON
10/10

Great service and Quality

We wanted to support our local business community and after some research we went with Whitby Garage Doors. The Service was top notch from initial contact to final payment. The staff is friendly and professional. We were brought some samples so that we could get an idea of the colour and material. The installation was on time clean (Peter was great). We had a question about the installation and someone came out to within a day to have a look and explain. I would definitely recommend them.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Hi Garnett, thanks for the wonderful review. It was great working with you, on your garage door project. We are happy to hear you enjoyed the experience and the workmanship. Peter and the team were excited to read your review. Thanks again, stay safe WDG Team

jsantoro73 in Toronto
jsantoro73 in Toronto
0 reviews Whitby, ON
10/10

Minor repair

We had our garage doors installed last year. We are happy with the doors. A couple of months ago we heard a knocking sound when the door opened. We called Whitby Garage Doors. They came within a couple of days and repaired it, free of charge. We are very pleased with their service.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review. So glad we could help get.
WGD Team

Apex Glass and Mirror- Ajax
Apex Glass and Mirror- Ajax
2 reviews Whitby, ON
10/10

Residentail repair

Whitby Garage Doors provided quick service and their staff was friendly. Great to work with and will use again.
Installer showed up on time and finished the work as promised.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you for taking the time to let us know how we did. So glad we could help! We really appreciate your business and look forward to seeing you again.
WGD Team

Rob in Toronto
Rob in Toronto
1 review Whitby, ON
10/10

Superstars

This is my third time working with them and every time has been very timely and professional. I never hesitate to recommend their services to anyone who’s listening!! Thanks for being so responsive.

Approximate cost of services:
$210.00
Was this review helpful?
Company Response

Hi Rob,
We appreciate your time and recommendation! Glad we could help. Stay safe
WGD Team

Suzanne in Toronto
Suzanne in Toronto
1 review Whitby, ON
10/10

Garage Door Replacement

We are super pleased with our new garage door and with the service we received. The installers were quiet, clean and quick, we barely knew they were there. The new door looks amazing and we would absolutely recommend this company to anyone looking to replace their garage door.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Hi Suzanne,
Thanks for taking the time to write a review! We are so happy we could be apart of your garage door project. It looks great! If you need anything in the future, just let us know
WGD Team

Alex in Whitby
Alex in Whitby
0 reviews Whitby, ON
10/10

Double Garage Door Opener

Whitby Garage Doors was very professional and kind. They were quick to respond to my questions and provided advice regarding which opener to choose. The installation didn't take long at all and the installer was very nice as he showed me everything I needed to know for the opener. Overall a great experience and highly recommended.

Approximate cost of services:
$540.00
Was this review helpful?
Company Response

Hi Alex!
Thank you for taking the time to let us know how we did. We really appreciate your business and hope to see you again when you need new garage doors!
WGD Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Whitby Garage Doors Ltd.

Locally owned & operated Whitby Garage Doors Ltd. is a division of Markham Garage Doors Ltd. who has been redefining the garage door industry with customer care that is second to none and a desire to give the customer the best possible buying experience. Whitby is no exception to this philosophy it has been built to give the same level of service to the Durham Region as York Region has enjoyed for over 10 years. Owners Chris Dale and Kevin Chappel have created a new division of their company due to overwhelming interest in the Durham Region that has been filled to date by Markham Garage Doors Ltd. Now Brandon Sloan a highly skilled technician of Markham Garage Doors Ltd. has become the roots for Whitby Garage Doors Ltd. Brandon is not only one of the best technicians’ we have come to know in the industry, he enjoys customer interaction, providing the best in service and value, and lives locally in the Durham Region. Brandon has been an integral part of Markham Garage Doors Ltd since its inception and will be very successful in providing customers with a level of service that they have not experienced in the past. Whitby Garage Doors and Markham Garage Doors share the very same ideal, that is to ensure our customers receive the best service, on time every time. Enhance your Curb Appeal with Whitby Garage Doors Ltd.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Whitby Garage Doors is your complete Garage Door Store. We Service all makes and models of garage doors and openers. We also sell that latest and greatest products in the garage door industry. Everything you need from repairs to new garage doors to openers we have it all. We live, support, and work in the Durham area. You will see our well signed vehicles within the Durham Region. If your looking for an honest trustworthy company please call us today for fast friendly service.
SERVICES
Whitby Garage Doors is able to service just about any garage door or opener problem you may encounter. Our service vehicles have nearly every part you may require on board. If we can't fix it the part no longer exists. Give us a call for same day service and fair prices.
BRANDS
Clopay Garage Doors, Haas Doors, LiftMaster, Sky Link, Aluminum Capping
STYLES
Modern, Contemporary, Carriage Style, Colonial, Heritage, Coach House
SPECIALITIES
We specialize in Residential Clopay, Haas, and LiftMaster product lines. We are setup to repair or replace just about anything you could break on any garage door system. Whatever you need for your garage door or opener, we have a solution.
WEBSITE
http://www.whitbygaragedoors.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa, MasterCard, AEMX, Interact Cash and Cheque
LICENSES
Fall Protection, WMIS
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty provided as per product specifications
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.