Vancouver Locksmiths

Initially contacted Vancouver Locksmith (http://247vancouverlocksmith.com) to re-key 3 entry locks. Quoted $35 for the service call and $28 & up for each re-keying. Technician responded and arrived promptly. After assessing the locks, quote was changed to $85 each. After re-keying, one lock was not functional (could not be unlocked). Technician encouraged cash payment and did not provide a receipt. Just under 3 weeks the key cylinder on a second lock fell out while trying to unlock it with a key. Contacted the company to resolve the problem. When I did not hear from them after an hour, I replaced the lock myself. They did try to reach me until 30 minutes later.

I would not recommend this company. They do not appear to be bonded and according to the Better Business Bureau, "As of September 20, 2013: BBB has been advised that 24/7 Vancouver Locksmith Pro's is not nor has ever been licensed to act as a locksmith in the Province of BC through the Security Program Division, Ministry of Justice".

Needed to have 2 locks rekeyed. Quoted $35 for service call, then $28 and up for each lock. At arrival, each lock is now $85 to rekey, for a total of $205 plus tax, which is way more than expected. Technician says he'll give me a deal, $170 if I pay in cash. I decided to refuse the service because it's way out of my budget plus I don't have that much cash on hand. He now says I can pay by cheque or credit card and still honors the "deal". When I refused, he insisted that I'd still have to pay $35 for his service call regardless. At no where on the phone or their website indicates customers have to pay for the service call regardless if the locks gets changed or not. I feel that the technician can make up any price he sees fit upon arrival and can give any discount if cash payment was available to justify his ability to adjust the cost. Giving 1 star because he showed up within an hour to collect your service call money.