The time had come where our residence was due for a roof replacement and though the age of the original shingles would be deemed pre-mature for replacement, there was damage to the shingles especially on the garage portion of the roof which was compounded by a downspout that the builder installed across the garage roof as opposed to at the side of the house. Having no choice but to take this project on, I was thankful for a referral from a personal friend who had used A Smart Roof Ltd. and much to my surprise - they were even better than promised!!! I was thoroughly impressed by the knowledge, professionalism, patient, customer-centric, educational, value-based approach to roofing replacement. Caroline went beyond the extra mile to ensure my questions/concerns were addressed and patiently educated me on the finer points of proper roofing practices - at one point during a phone call, I walked my street and provided addresses that had recently received roofing services and she took the time to view an aerial Google map image in order to point out and explain the differences in workmanship (sub-standard and above standard) while never wavering to enter into the realm of price-based selling to obtain my business. Caroline even provided me with locations where I could view a completed roof with the specific style/colour of shingles that were of interest to me in lieu of providing a traditional sample. Al and his team were professional, punctual, conscientious and diligent in ensuring all elements of my property and my neighbour's property (windows, AC unit, hot tub, patio furniture, gas meter, etc.) were adequately safeguarded from any roof debris. Upon completion of my roof and clean-up, I commended Al and his team - the crew were humble and graciously accepted a monetary tip that I provided them with as a testament of my appreciation for a job well done!!! In summary, my roofing experience with A Smart Roofing Ltd. was seamless, hassle-free and so pleasant that I would highly recommend these folks in a heartbeat to anyone who requires roofing services.