We purchased from what I thought was knowledgeable appliance store a microwave and trim kit as we renovated our kitchen so it would look like a built in. Our contractor built the space to the exact specs and we were ready to go. The trim kit stainless steel colour is not the same, and the gaps around the microwave are 3/4 of an inch on both sides so it looks like we stuck a microwave randomly between a frame. It is awful. I went back to Corbeil and the first line was well you purchased it more than a week ago. Yes because I ordered it ahead of time and just opened the box due to reno's. Then they made me go to the support team which was fine and I got a call back saying the correct microwave was ordered for the correct trim kit not addressing any of the issues and that was the end of the conversation. I am now going to call the actual company that makes the appliance and trim to see what, if anything, can be done. I wish I had read all of these reviews before I purchased anything as I would never have gone there. Thank goodness we ordered all the other appliances for the kitchen elsewhere. DO NOT SHOP THERE! all they want is to sell you appliances and they do not help or explain anything about the products because if i had been explained any of this I would have chosen something else. Save yourselves the headache and your money and go buy somewhere else where the company stands behind customer satisfaction.
- Approximate cost of services:
- $900.00