Fix Appliances CA made it right
Fix Appliances CA came to fix my washer, which had its gasket shredded by the drum. The repairman was booked quickly and easily online, and after his assessment visit, he went out of his way to find the correct sized gasket.
Unfortunately, the drum shredded the new gasket too, which was dismaying since the repairman did not diagnose a misaligned washer drum. Since I paid for a repair, and not a band-aid solution, the manager at Fix Appliances CA provided a partial refund.
Despite this issue, I would absolutely use Fix Appliances CA again, because everyone was extremely polite and professional,. The customer service reps were on-the-ball, professional, and made the booking process easy. The repairman put on booties, wore a mask, and was very polite and professional. Plus the cost was not over-the-top.
- Approximate cost of services:
- $400.00
- Company Response
Dear Private User,
Thank you for taking the time to post such a great review.
We are happy to provide you with the best service possible, we will always strive to maintain and exceed our customer service satisfaction for years to come.We appreciate your business with us!
Fix Appliances CA Team
6475036655