Rene and his team did a great job last year repairing the parging and flagstone on my house. They were very reasonable, professional and Rene was very good at keeping in touch as to when they could do the job.
I contacted Rene this spring when I noticed there were hairline cracks in the mortar around the flagstone they had repaired. After sending him some pictures, he was quick to reply that they had in fact used the wrong mortar and that he would repair the job with a better material at no cost. The crew came and basically had to redo the entire landing. It was quite the job. We are very happy with the work and would recommend them..in fact I already have.
I was quite impressed at how Rene stood by his commitment to quality and service. Would definitely use them again.
- Company Response
Thank you, Elaine! We honour our warranties and are not afraid to admit a mistake and return to fix it better than before! This review means a lot to us, so thank you very much for your patience and your kind words!