Reviews

10/10

Rene and his team did a great job repairing the flagstone landing a couple of years ago. When he was contacted last year about cracks in the mortar his team came and repaired the job with new, improved mortar. This year there were some new cracks and agin Renes team came to repair the new areas with the better mortar at no charge. All this work was done under his warranty. Glad to see he stands by his work. The job is great and Rene is great to work with.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hi Elaine, thanks so much! We're happy to return and make sure the work is repaired and done properly. Thank you for being patient until we could return and fix it and make sure it's done correctly!

10/10

Rene and his team did a great job last year repairing the parging and flagstone on my house. They were very reasonable, professional and Rene was very good at keeping in touch as to when they could do the job. I contacted Rene this spring when I noticed there were hairline cracks in the mortar around the flagstone they had repaired. After sending him some pictures, he was quick to reply that they had in fact used the wrong mortar and that he would repair the job with a better material at no cost. The crew came and basically had to redo the entire landing. It was quite the job. We are very happy with the work and would recommend them..in fact I already have. I was quite impressed at how Rene stood by his commitment to quality and service. Would definitely use them again.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you, Elaine! We honour our warranties and are not afraid to admit a mistake and return to fix it better than before! This review means a lot to us, so thank you very much for your patience and your kind words!