I am happy with the Helpling Service. Firstly, booking is simple and feels very transparent. I booked online, used my credit card and had an appointment confirmed within 24 hours. Easy!
As for the cleaning service - I say it was OK. Yes, my house was clean after. Was it cleaner or better detailed than I could have done myself? No. Was it a relief to get some help in when I am exhausted with the baby? Definitely yes.
Things I loved: The cleaner was on time, great about asking what my priorities were, and offered some suggestions for natural cleaning approaches. My entire house got a good clean-up in the 3 hour time slot I booked. So simple to book - I love that I don't have to think too much about arranging interviews, dealing with booking agents etc. Just click - and bam! Appointment. 24/7 online bookings is helpful too. I appreciate that Helpling has partnered with talented cleaners who are friendly and welcoming (important when coming into your home). Also, the price can't be beat.
Things I didn't love as much: I wish the cleaning partner brought some of her own equipment, as I feel like too much time was spent asking me where everything was or if I had alternative supply options. I felt like some of the more detailed cleaning was missed, such as the baseboards, some items under furniture, and that extra-special touch. I also don't love that I didn't know who was coming to my door until I saw her. I would have preferred to see a photo/profile description and public reviews prior to opening the door.
I'd definitely use Helpling again, especially when I could use someone to give me a hand with the every-day house tasks I can't get to because of... life with baby!
- Approximate cost of services:
- $75.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?