Heatmaster Services

Heating & Air Conditioning
Calgary AB T2Y 1Y7
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91%

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Reviews by rating (past 12 months)
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Best of 2021 winner 4 timesBest of 2021winner 4 times

Reviews for Heatmaster Services

Average customer rating:
10 10 (220 reviews)

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Alex
Alex
1 review Calgary, AB
10/10

Furnace repair

I have known Dmitry for several years as a reliable, responsive person and as a high-level professional. He can always give useful advice, as well as quickly fix problems that can not be fixed by specialists from other companies. I am very happy with his work and strongly recommend his service to everyone.

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Company Response

Hello Alex,

Thank you for your support and for your continued trust vested in us, to do it right! Always a pleasure!

HMS

Eugene
Eugene
1 review Calgary, AB
10/10

Furnace Replacement-Excellent work

I spent the last three weeks doing the proper research to make sure I was getting a good furnace. After getting sick of the runaround from a few companies I found Heatmaster.

From day one I was given a straight-forward experience with no issues or surprises.

Communication was consistent, and all my questions were always answered. This is now the only company I will deal with moving forward.

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Company Response

Hello Eugene,

It was a pleasure to have served your family. We appreciate your trust vested in us! Thank you for sharing your experience!

HMS

Ira in Calgary
Ira in Calgary
2 reviews Calgary, AB
10/10

Furnace repair

Had a great experience with the company. Serviced our furnace in -27 weather and made sure it was fixed the same day. Fair price, great service. I would highly recommend this company to anyone. Thank you Dmitri !!!

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Company Response

Hello Ira,

Thank you for your feedback and your experience! It was a pleasure to serve you and your family!

HMS

Graham in Calgary
Graham in Calgary
0 reviews Calgary, AB
10/10

Furnace Service

We were recommended to HeatMaster Services and were having issues with our furnace. Dmitri was prompt, professional and solved our issue quickly, he also provided some valuable recommendations for us when it is time to upgrade/replace our furnace. I would highly recommend HeatMaster Services.

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Company Response

Hello Graham,

There is nothing better than being referred to someone, and to have upheld the standards expected by the customer. It was a pleasure to be there for you! Thank you for sharing your experience!

HMS

Private User
Private User
1 review Calgary, AB
10/10

Furnace repair

Heatmaster responded really fast for my emergency.
Technician Dmitrii was on time ,he was knowledgeable right away knew what was going on with my furnace. Fixed everything . He was following all health protocols was wearing mask . Will definitely recommend this company to my family, friends.

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Company Response

Hello there,

Thank you for sharing your positive experience with others! Your safety is always, of utmost importance to us!

HMS

Kevin in Castlegar
Kevin in Castlegar
0 reviews Castlegar, BC
10/10

Fast Response & Great Service

We recently moved into a house that had a new furnace which had been installed by Heatmaster. During a cold snap we discovered it wasn't quite heating properly, at which point I contacted Dmitri for service. They were at our house a few hours later to diagnose the problem, and when the initial fix didn't do the trick, they came back the next day to complete the repair.

As the furnace is still under warranty we only had to pay a reasonable service fee, and everything else was covered. I was very impressed with their quick response time and friendly, knowledgeable service. I would certainly use Heatmaster again!

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Company Response

Hello Kevin,

Thank you for reaching out to us to resolve the issue. Regardless of who owns/buys the property where we have done work before, we will always honour our workmanship and warranties! Thank you for sharing such a positive experience with others!

HMS

Private User
Private User
Private User reviews Calgary, AB
10/10

Great service.

Dmitri is a great professional, he fixed our problem in few minutes. He answered to all our questions and provide a good explanation on how to maintain our furnace. Thank you!

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Company Response

Hello there,

Glad to have been there for you! A happy customer - is a repeat customer! Thank you for sharing your experience with others!

HMS

Private User
Private User
Private User reviews Calgary, AB
10/10

Ethical approach

After having been upsold by a major furnace company that had performed furnace inspection, Dmitri provided a second opinion and laid out the best course of action saving thousands of dollars, by advising to have the part replaced under the warranty that is still valid, which was never suggested by the big company whose goal was to simply sell a new furnace. This is an example of high ethic standards and integrity toward his current and potential customers. From now on Heatmaster is certainly a company for all my heating needs.

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Company Response

Hello there,

Thank you for sharing! This is something that every company should always do, help first, and if you can make a buck - great! If you didn't, but still helped the customer out, great! Pay it forward, always!

HMS

Private User
Private User
0 reviews Calgary, AB
10/10

Furnace

I want to share my expirince with Heatmaster company and its exceptional, quality work. I had to have my furnace replaced due to its age and condition it was in. I'm very glad to have hired Heatmaster for the task, as they showed knowledge and respect for their work. They were very easy to deal with and have showed their commitment by walking me through every step and piece of equipment that they deal with, as well as educating me on how the furnaces work. I did wait a couple of months prior giving this review as I wanted to see how their product performs and I can't express how pleased I am with the new furnace and the work that they did! Thumbs up the best service I received for my home!! I highly recommend them!!!

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Company Response

Hello there,

We are so proud to read your review. It motivates us to keep at it and to stay on course! Thank you for sharing your experience with others!

HMS

Private User
Private User
0 reviews Calgary, AB
10/10

Home furnace replacement

After being up-sold by a major company I spoke with my neighbour, a home inspector. She recommended Dimitri and Heatmaster. Services. They were prompt, knowledgeable, industrious, and more importantly, they were HONEST and walked through every aspect of the process with myself and the home inspector. They really cared about the homeowner. They completed the task very efficiently and at about 60% of estimate of the large company. I would recommend them wholeheartedly.
Jim Innes
Calgary

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Company Response

Hello Jim,

Honesty is the best foot forward, always. Thank you for sharing your experience with others! If it ain't broken, dont fix it. It was a pleasure Jim!

HMS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Heatmaster Services

Do you have No Heat in winter? AC not working in summer? Is the furnace making a funny noise? Does it feel too cold or too hot even after adjusting the temperature in your home? Call us! We can help.

Heatmaster Services is fully licensed and insured, offering a wide range of products and services to improve your home comfort, including 24/7 emergency repair on all furnace/AC makes and models. With over 15 years of industry experience, we will assess your existing system and recommend improvements, if needed, only! Our technicians are professional, knowledgeable and courteous. No sales pressure, No scare tactics, No hidden charges. We take great pride in educating our customers on how their system operates and will answer any questions that you may have.

Heatmaster Services was established in Calgary in 2014, with over 15 years of industry experience under our belt, you can rest assured that your home is in experienced hands. Regardless of the situation, our knowledgeable team will be able to assess, improve, repair, or replace your existing home comfort system to ensure your utmost safety and satisfaction. We place our customers’ needs above all else, which is why we firmly believe in total honesty and transparency – we believe that an educated homeowner is a happy homeowner. Our team will go over every detail of your home comfort system to ensure that the product you are choosing is the right fit for you and your family. We don’t believe in scare tactics, hidden charges or sales pressure, just good old-fashioned pride and integrity in what we do.
Our promise to you is to always perform our best work, never recommend unnecessary improvements or replacements, and above all, keep you informed, satisfied and confident in your decision to choose Heatmaster Services for all your residential heating and cooling needs.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Hot Water tanks and Garage Heaters, Whole house Humidifiers, Air Filtration and Purification products, Thermostats and all other residential home comfort products and services
SERVICES
Service, Installation, Repair and Maintenance
BRANDS
We service, repair and install all brands and models
STYLES
Residential Applications Only
SPECIALITIES
Residential Applications Only
WEBSITE
http://www.heatmasterservices.ca
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
4
RETURN POLICY
As per contract
PAYMENT METHOD
Visa, Mastercard, E-transfer, Cheque, Cash or Financing O.A.C. is available!
LICENSES
Gasfitter Class A, Sheetmetal + Refrigeration Journeyman tickets available upon request
MEMBERSHIPS
BBB A+ , Homestars Winner x 4
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT/Red Seal certification
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any
BONDED
Yes
PROJECT RATE
Based on the project
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As per contract
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.