My Clean Grout Inc.

Formerly Enviro Clean Grout & Stone Care Inc.
Tile and Grout Cleaning
Edmonton AB T5Y 2W6
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Reviews by rating (past 12 months)

Reviews for My Clean Grout Inc.

Average customer rating:
9.8 10 (107 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
9/10

T6H 2X6

Service provided exactly what our tiles needed. Though the service is pricey, the workers were organized and able to complete the job within 3 hours. For any DIY, this could take a significant more time and disruption to your bathrooms and your household. Thank you.

Approximate cost of services:
$1,200.00
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Company Response

Hi,

Thank you for your comments.

Our cleaning service re-verses the grout aging process, can be a little pricey, and looks amazing when completed. Grout is visible, walkways, stains, and broken grout, you will notice an immediate difference, unlike carpet and furnace care, who knows how much is really cleaned? When we clean tile, stone, or grout we need to prove our performance. Stained, cracked, or mismatched colors require color uniformity, and grout needs repair before it can be transformed to "like new". Each technician requires experience with many cleaning products, grout repair techniques, and other important factors. Two people working continuously for 3 hours is actually 6 hours, scrubbing, repairing, and sealing each grout line, unlike a carpet cleaner or a furnace cleaner, they have a truck mount.

I have contacted past customers from 2008, some have replaced their floors, while others have maintained their floors on their own with outstanding results. Our sealer lasts and so does your floor.

We may seem a little pricey, but when your beautiful tile and grout remain beautiful, or clean-ups become easier, our service becomes priceless.

Sue Ostrowski
My Clean Grout Inc.

Grout-why, We've Gotcha!
780-417-9080.

Private User
Private User
Private User reviews St. Albert, AB
10/10

Grout cleaning and resealing

Compete change in my tiled floors. The tiles have been reborn and look amazing. The crew was professional and very hard working.

Approximate cost of services:
$1,600.00
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Company Response

Hi,

We love how you write a review, reborn grout and amazing! Thank you for sharing your experience with others, we appreciate the time you have taken to create a review. Don't forget your maintenance in a year, when you have great grout, you want it to continuously look good!

That's why you call My Clean Grout, reborn grout and amazing results.

Sue Ostrowski
My Clean Grout Inc.

Grout-why, We've Gotcha!
780-417-9080.

Steven C. from Edmonton
Steven C. from Edmonton
1 review Edmonton, AB
10/10

Tile and granite cleaning and resealing

Sue and her team from Enviro Clean did a fantastic job in cleaning and resealing our counter tops and ceramic floors.

The work was done well and Sue's professionalism much appreciated. The price was reasonable considering the amount of granite counter tops and tile floors we have.

I would recommend Enviro Clean and time.

Steven Cooper

Approximate cost of services:
$900.00
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Company Response

Thank you, Steve,

The last time we met was August 18, we cleaned your ceramic floor, sealed your light coloured grout and you purchased a bottle of our maintenance cleaner.

This visit, we repaired tiny potholes. associated with long nails from a larger dog. If these pin holes become deeper and wider the grout becomes unstable and crumbles, we prefer to get these types of pin holes quickly.

The homeowners did a great job maintaining their floors since 2017, with only a slight visual pathway beginning to appear. This type of maintenance would be difficult to accomplish without our special sealer. Carpet care, you can delay for a few years, but dirt on grout is visible and Great Grout requires maintenance.

After our initial treatment, we recommend an annual cleaning schedule. Grout requires time every week for cleaning. After work, there’s groceries, dinner, and dishes, your day is just starting when you get at home. We just shortened your to-do list.

Also they are a second time customer which means he decided to save his floor twice from the landfill.

Thank you Edmonton for reducing our carbon foot print with a ceramic RECLAMation over flooring REPLACEment. I think it is easy to say each floor we RECLAIM you diverted 1 TON or 2,000 pounds of un-recyclable material from the
https://claystonewaste.com/residential/landfill/.

Sue Ostrowski

My Clean Grout Inc.
Grout-Chy! We’ve Gotcha!

780-417-9080
info@mycleangrout.com

Both time and cleaning are very important, but sometimes it's hard to fit time for a weekly deep clean required by a tile floor.

Private User
Private User
0 reviews Beaumont, AB
10/10

Grout cleaning

Great service by enviro clean. Didnt want to clean the grout on my tiles. Thought surely their must be a company that does this. Searched the internet, read the reviews on enviro clean and booked. Arrived on time and did a fabulous job in my kitchen, entry way, pantrys and two bathrooms. Very happy with the outcome would highly recommend them.

Approximate cost of services:
$1,000.00
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Company Response

Dear Client,

Thank you for your wonderful review, we appreciate you taking the time to write it. We listen to our client's tile and grout cleaning stories, they explain how difficult it is for so many to get down and clean grout, or that they have tried and the grout is beyond cleaning. Staining does alter the site of grout forever.

Deep cleaning is different than surface cleaning. Surface cleaning is completed with a damp mop which is great for the tile's surface, but what about the recessed grout? How does the grout get cleaned and who is going to do it? My Clean Grout takes that task away from you, refreshing your grout and room air, grout stinks like dirty socks after a while. It is a lot of work to clean, that's why we grout sealer it after we deep clean. We have a special sealer not found in any store, it really is an amazing product making spill clean-up a breeze, providing colour uniformity, and invisible grout repair. Leaving you with a great-looking floor.

We have been doing this service for a few years and have it down pat, no smell, no dust, and no mess!

"Spills happen but stains don't"

Trust the professionals at My Clean Grout for Great Grout every time!

Sue Ostrowski

My Clean Grout Inc.
Grout-Chy! We-ve Gotcha!

780-417-9080
info@mycleangrout.com

Private User
Private User
Private User reviews , AB
10/10

Grout cleaning & small repairs

Our tile grout was absolutely horrible with so much dirt embedded into it . It was impossible for me to clean. I called Susan for an estimate & she came the same day, now that is service. To have back entryway & bath, ensuite & laundry room taken care of, the 2 women worked efficiently, were courteous, & done in less than 3 hours. Now our grout looks like new again. Thanks for a great job well done.

Approximate cost of services:
$470.00
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Company Response

Thank you for your review. We have this down pat after 15 years with over 5000 floors saved from the Edmonton landfill. We still enjoy the before and after as much as you do.

See you for your annual tile and grout cleaning maintenance!
Sue Ostrowski

My Clean Grout Inc.
Grout-Chy! We-ve Gotcha!

780-417-9080
info@mycleangrout.com

Linda
Linda
0 reviews Edmonton, AB
10/10

Fireplace of white brick reaching 2 storeys high

You can see by the pictures what a difference Clean Grout & Stone Care made to my fireplace. We have lived in our home for 30 years and although I tried to get someone to clean the fireplace before, I was never able to find anyone. When I phoned the company, Susan said she had never cleaned a brick fireplace but she would come and take a look. She said she thought she could do it and she explained what her company was in the habit of doing; cleaning grout on floors, bathrooms, etc. I was immediately taken with her honesty and she thought she could do it so I decided to give her a try. We needed scaffolding so we picked that up and when Susan and her helper came, they helped put the scaffolding up and started with a steam cleaner to clean the grout. You can see she did an excellent job and while she was up there she cleaned my windows and the sealing fan. Before she left she repared a coupld of spots in my kitchen lino that had cracked. I would say we got our money's worth and more. I would not hesitate to recommend Susan. She and her helper did an excellent job.

Approximate cost of services:
$700.00
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Company Response

Thank you, I will make sure T reads your comments, she will be thrilled. We enjoyed our time with you, and we enjoyed your stories. Thanks for making a great day.

Your fireplace transformed from grey to a bright creamy colour. When we clean floors, stone, showers, and fireplaces, we never know how things will turn out, so we are as amazed as you. We love this industry, our customers are very special and they appreciate this service being available in Edmonton.

15 years and still cleaning, tile, stone and grout, that's around 5000 floors, I think that's a pretty close number.

Food for thought.

A 1500 square foot home usually has 600 square feet of tile and grout. So when you replace a floor you will require about 750 square feet for bathrooms, wastage and spares. That's about 75 boxes of ceramic or porcelain tile, stone would be much heavier. Let's say each box weighs 35 pounds.

Here comes the calculator, 75 boxes of tile to replace a ceramic floor at 35 pounds per box equals 2,625, a ton is 2000 pounds. So when a ton of ceramic or porcelain tile floor is removed it goes to the Claystone Waste's Beaver Regional Landfill, a class II landfill just north of the village of Ryley. What happens to all that renovation waste? Why did the floor require removal? Was it the nasty grout? That's a shame.

I thought about the many floors I have cleaned over the 15 years and realized My Clean Grout has saved over 10 million tons of waste from landfills. When we treat a floor we save renovation waste from the landfills every day. Some floors are small some are large. The average could still be around 750 square feet.

Saving the planet will take all of us together. Everything we do helps. Consider why you are removing your tile, stone, or shower. If it is nasty grout please call us, together we can determine, what is possible.

Sue Ostrowski

My Clean Grout Inc.
Grout-Chy! We-ve Gotcha!

780-417-9080
info@mycleangrout.com

Rosemary in Edmonton
Rosemary in Edmonton
1 review Edmonton, AB
10/10

Tile and Grout - Just like New!

We used Enviro Clean two years ago to clean the stove top back splash and bathroom wall tile grout. When Sue left, the tiles looked like the day we moved in. Two years later still looking clean and new!!!

Best money ever spent!! I was really happy with the results! ImI recently called Enviro Clean to clean all the textured floor tile surfaces in my houses entry way, stairs, and 3 bathrooms. After 20 years, the tiles and grout were looking dingy no matter how I cleaned the floors. EnviroClean did an excellent job. The results are fantastic! This is a great way to make your floors new again without the cost and labour of ripping it all up and laying a new floor. AND it keeps all that tile out of the landfill!!

Approximate cost of services:
$750.00
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Company Response

Thank you for your review!

We seldom review past projects, but when we do, we are very surprised how our sealer holds up. A white back splash in a busy kitchen takes all kinds of abuse. White grout can either begin to turn yellow or a light grey overtime except when we apply our special sealer. Our sealer keeps white grout "white".

Even after 2 years the white grout is still white and proves our sealer is very special on a wall or floor. There is a solution to nasty grout, and it begins with My Clean Grout.

Thanks again for your awesome review, we'll see you soon for your floor.

Sue Ostrowski
Enviro Clean Grout & Stone Care Inc.
780-417-9080

Private User
Private User
Private User reviews St. Albert, AB
10/10

Floor care

Our 22 year old slate floors (bathrooms, kitchen, dining area, pantry, front entry/closet) needed some TLC - a good cleaning (including stripping the old finish), replacement (prior 'professional cleaning' damage) of missing grout and an overall sealing of the floors. Oh, we also had the grout colour changed as well, to better match the colours in the tile. The job was finished within the time frame I was quoted and the floors look new again!

Approximate cost of services:
$2,800.00
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Company Response

Hi,

Thank you for your response, we appreciate you taking the time to leave your feed back.

Slate and grout will absorb accumulate odours from spills, foot traffic, pets, and, believe it or not, how we clean the floor can ad to the organic grime collected in crevices and grout. When we tackle slate we get into the corners, scrubbing the many ridges, and cleaning up the wider grout lines.

Here is an sample of our slate cleaning process;

1. Deep clean the tile and grout to remove dirt, grime and odour. Preparation is vital to the success of any project.
2. Grout repair.
Our customers really appreciate grout repair under counters, at entrance ways, high traffic areas, and under the dogs dish.
3. Sealing each grout line with our sealer.
Our special sealer provides colour uniformity, easy tile and grout clean up, grout repairs are invisible, and turns Nasty Grout beautiful .
4. Then we apply a seal the stones surface.
Using an impregnating sealer to help with spill clean up on the stones surface.
5. The project is not complete without cleaning instructions and a introduction to our own neutral PH multi-purpose cleaner - Green Clean, a multi-purpose cleaner. (stone, tile, granite, counters, showers, glass, touch points
6. We are here for you when you require a maintenance clean.

We thank you for allowing us to serve you, we enjoyed the transformation as much as you. Our deep cleaning and sealing service helps reset a floor, we hope you have fallen in love with your floor again.

See you when you require a maintenance.

Sue Ostrowski
Enviro Clean Grout & Stone Care Inc.
780-417-9080

Leanne in Toronto
Leanne in Toronto
0 reviews Toronto, ON
10/10

Tile and Grout clean and replacement

Nothing short of amazing. Susan and her team are professionals. On time and got the job done. My floors look like they did when I purchased my home 9 years ago. I highly recommend this company if your thinking about grout cleaning. I will definitely be calling again for maintenance. Susan provided me with a quote and there were no hidden costs. Five stars !!

Approximate cost of services:
$1,700.00
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Company Response

Thank you for your review. We love it!

Clean grout versus nasty grout, you have a choice.

Perfect grout is only a scrub away. Grout can turn nasty from spills, pet accidents, and airborne dust Grout then transforms into a nasty situation. Foot paths become dark leaving evidence of years of living of every one who's been in your home. Frustrated with pointless cleaning? Maybe it's time to surrender!

What if all that went away with a professional tile and grout cleaning, grout repair and an amazing sealer? Nasty grout can go away in one day.

Enviro Clean or My Clean Grout will RESET your floor with a deep clean, grout repair, and our easy to maintain colour sealer. Reset your grout, fall in love with your floor again and free up time for more rewarding personal events.

You decide clean or nasty.

Sue

Nicetime
Nicetime
1 review Edmonton, AB
10/10

LOVING MY CLEAN GROUT

Sue and her team did an amazing job. Looks so awesome. We are so happy with the job. Thanks so much.

Approximate cost of services:
$2,300.00
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Company Response

Thank you for your review and your welcome.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about My Clean Grout Inc.

Hello, My clean Grout is a grout sealing and cleaning company servicing Edmonton and the area since 2007, offering grout and tile cleaning, sealing, and grout repair. We have a Three-Year Grout Colour Sealer Warranty for New Grout. We offer a long-lasting and durable grout sealer for NEW grout because ...
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