Move in cleaning for new tenant
First of all, as a landlord, I had second thoughts about writing this review, but I felt I owe it to the people that might be contemplating on hiring this company.
I indicated that I needed the cleaning of the house in preparation for the moving in by a new tenant. After agreeing on a price, I was informed that that there may be additional charges depending on the condition of the house. I had no issues with that and was prepared to pay whatever charges for a satisfactory job. However, I was a bit taken aback when I was told that I had to provide a broom, mop, bucket and vacuum. They don't appear to have the necessary tools to do the job to have the words 'Xtreme Clean' in their name.
On the day of the cleaning I had to pay the extra charges. However, the cleaning was way below the standards of what would have been expected of a professional cleaning company. (For those positive reviews I have seen, I can't help but question the legitimacy of those reviews).
In my opinion, if you are looking for a simple, superficial cleaning, then this might be the right company to hire. However, if you need to hire a professional cleaning company, that would match the standard of cleaning associated, then you should hire some other company or be faced with the disappointment I experienced.
- Approximate cost of services:
- $384.00
- Company Response
Hi,
Thank you for your feedback, I'm sorry you were not happy with the service.
In the quote that you received it did mention that we will not be supplying the following items due to sanitary & hygiene / cross contamination reasons. We also mentioned that due to the condition of the home that was left by the previous owners, we would only be able to do so much this is why we provided you with a large discount .Lulu's X-Treme Clean