Thermo Cool Mechanical

I had a shutoff valve fail coming out of my heat pump, but thankfully had a fall back one to cut the supply immediately. I called Thermo Cool and a technician was out the next day. Shane assessed the problem and advised on the solution promptly. I received an official quote from the service manager within a couple of hours and booked the work for a couple of days later. The same technician returned with a coworker and completed the repair in 90 mins (including replacing an additional shut off valve as a preventative measure, at my request). Prompt, friendly and professional - I am very satisfied.