Thermo Cool Mechanical

A mistake was made by them for making an appointment - and I had to hear why I was being ‘difficult’ when I was questioning why appointment I made was cancelled with no reason...anyways, the final result was voiding an intial service (diagnosis) fee which was nice but still felt like a lot of hassle when I’m paying thousands of dollars :( The service itself was satisfying - fast and clean work but customer service really depends on who you get on the phone.