I had a copper pipe in my garage supplying my garden hose. It would hold water and freeze and then burst during the winter. Adrian came out within a couple hours of my call to Gold Medal. He was courteous and professional. He removed the copper pipe, put in a new PVC line and installed it on a slope so that it would drain and not hold water. Hopefully this will solve my problem next winter. Adrian is a credit to the company. He was friendly and tidied up after himself. The only thing I would say is that they are a bit pricey, but if it solves the problem, I am OK with it. I would recommend this company.