AMJ Campbell Movers, Moving and Storage

The saleswoman was wonderful and sold us on the move. AMJ is a well known company and we did not want to deal with any added stress on moving day. The crew was a disaster, would not want these guys in your home, ever. Rude, unprofessional. Never again. Do yourself a favour and avoid AMJ

Move itself was OK, but the salesman had promised that when our furniture went into storage it would not be unloaded, but would be kept in the original cube. They moved it out of the cube and then reloaded onto 2 trucks for final delivery which of course caused some minor damage.

We used AMJ Campbell even though our move was very small, because they are well known. But we found them to be very disinterested in a small customer. Did not return calls promptly. Didn't really seem to care whether we were satisfied or not.

Hired AMJ Campbell for the 4th time- this time an in-town move from Forest Hill to Laurelwood- downsizing my home. They were prompt, very nice, careful to wrap everything, took more than I had expected (I was moving some stuff myself), laid down floor cover- even pointed out a ding in the wall that they hadn't made!

If you need good service- Contact Shawn in Cambridge!

Fraser Thomson/D.J. Lemmon, Mar 13/09: This was a medium sized move that involved one pick-up and three drop-offs in different locations of the city. I was very impressed with the speed of the service and the care taken by the team to ensure items were not damaged and were delivered to correct locations. The job required carrying a large and heavy dresser up a narrow stairwell - the guys made it look easy! Cost was less than estimated. Well organized, pleasant, and efficient team. A friend suggested I use AMJ Campbell and I am happy I did!

AMJ Campbell picked up our furniture and pre-packed boxes from our home in Toronto and stored it for one month. They delivered our belongings to our new home in Innisfil. All the boxes were placed in the basement as per our request. When it was time to unpack the boxes we noticed quite a few boxes that were clearly marked "FRAGILE" were on the bottom with four or five boxes on top. When we opened the boxes we found substantial damage. The glass fixture from our ceiling fan was crushed along with other breakables that were packed properly but could not withstand the weight of heavier boxes placed on top. Other damages were from furniture being dragged instead of carried. When we contacted AMJ Campbell we were told that as per the contract, they were not responsible because we elected to pack the boxes ourselves. However the problem was not in the packing of the boxes, rather the way the movers stacked them with no regard to the ones clearly marked FRAGILE. We are very disappointed with the movers and the lack of customer service. I believe they should advise people in advance that should you pack your own belongings, any damage done through carelessness of the movers will be at your own peril.

these guys were terrible. don't use them!
they caused major damage and refused to pay. we took their insurance and they still refused to take responsibility.
they caused close to $1000 worth of damage and their attitude was horrible. this was the most stressful move i have ever had in my entire life.

We used AMJ Campbell to move our household goods to France last year.The contract was for packing and loading at our home in Toronto, shipment to our home in France with unloading and unpacking at the final destination.The movers in France said that we had not paid for unpacking. This was not correct but, we were left to unpack the contents ( from a 20cu ft container).Then when we opened the crate that contained our crystal chandelier,which was supposed to have been professionally packed, we found that it was broken We were particularly upset by this because we were assured by AMJ Campbell that they used specialists(rather than their usual packers) to uninstall and pack these fixtures in a special crate.Had we known it would be broken we could have dismantled it and packed ourelves.We were able to ascertain that the crate itself had not been handled roughly but,on inspecting the packaging, it seemed to be quite inadequate for the purpose of protecting the light fixture. We contacted AMJ Campbell to complain that we did not receive the service that we had paid for and,to complain about the packaging of the fixture. They replied that they used only professional specialist packers for the lights. They promised to investigate why we were not unpacked in France.Despite many follow-up emails from us, some 7 months later, we have yet to hear from them. This is very disappointing behaviour, especially as we paid $9,000 for the move.