I booked a furnace cleaning for a rental property which was completed. However, the appointment for my own home has been messed up from day one. Alberta Home Service has had the dates wrong on two separate ocassions. Jennifer treats clients like they are garbage on the phone and was yelling at another employee during our conversation. Very unprofessional and now I have to arrange a third appointment to get my home serviced. Will go to a different company.
- Approximate cost of services:
- $325.00
- Company Response
Hi Charmaine,
Unfortunately, there was a mix-up in our transition from our management software. This caused a mix-up on the details of several appointments. We apologize for the inconvenience that this caused you. We welcome you to get in touch with our customer service manager Sam if you'd like to discuss or clarify this further.
Thank you,