Tile & Grout Restoration

Tile and Grout Cleaning
Toronto ON M9C 4X7
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Ray in Markham
Ray in Markham
2 reviews Toronto, ON
3/10

Bathroom Shower Caulking Repair

Got the team to repair the leaking shower caulking about a year ago. Everything seemed to work. Unfortunately, it recently started leaking again. I requested the team to review the work. They came by for an initial assessment and promised a technician would follow up for more detailed inspection. I have been following up on an appointment now for 1.5 months with no response or acknowledgement. My review score is based on poor after service customer follow up, even if busy or overbooked, just communicate to set customer expectations.

Approximate cost of services:
$1,000.00
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Company Response

Hey Ray,

Terribly sorry , we are very busy and a phone call would have solved this simple issue. Texts tend to get lost.

All the best,
- Len