This is my second time using this company and I would use them again. After sharing photos and a description of the issue - I thought there was mold and mildew despite constant cleaning on the tiles - I received a quote and arranged a date for the technician (Ash) to come out. Ash was amazing! He was quick to point out that the issue was that there was missing grout - it wasn't mold at all. He set to work to restore the grout taking care to consult with me on matching the colour.
There was some confusion about my request to have the tiles/grout sealed but Ash took it all in stride and after communicating with the office, stayed on to complete the extra work and ensured everything was done to my satisfaction.
The shower stall is now just like new again thanks to Ash and the TGR team. Jeanette J Toronto
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