Ppd Restorations

This past November during a 24hr period of constant rain, we suffered a flood in our homes basement due to a crushed drainage pipe. Our insurance company put us in touch with PPD Restorations and indicated they had good success in referring customers to them. I usually like to find my own contractors but given our basement was under 2 inches of water, I went with the recommendation and I'm glad I did.

They arrived within an hour or two and immediately began the process of removing damaged materials and sucking up all the water. They even provided us with some people to help move what could be salvaged to the upper floors.

Everyone that came into our home through PPD was top notch. Kind, friendly and clean. Ana who was our project coordinator kept us in the looping at every step of the process and always followed up to make sure we were happy with that had been done. You're at a pretty low point when something like this happens as it always occurs at the worst time but PPD made the experience a whole lot more bearable then it may have been otherwise.

The basement looks the same if not better than it was before the flood and this is the important part. They made sure the same if not better materials and workmanship went into everything and we really appreciated that as homeowners. Even things like bringing in all the commercial grade dehumidifiers and 14 huge fans to make sure every bit of moisture was removed before starting shows they care about what they are doing. Thanks again PPD.