After seeing the reviews on Home Stars, I contacted Engineered Alarm Solutions Inc. to inquire about the rough cost of connecting my old existing hardwired system to a monitoring centre. Gabriel provided a rough verbal quote and I asked him to come in to take a look at my existing system.
Gabriel was highly knowledgeable but also respectful of the fact that I wanted to minimize any added costs, since I already have a hard-wired system in the house. He provided the pros and cons of recommended changes / upgrades, but was never pushy. He also offered me different options so that I can gauge the costs myself. He sent me the necessary information in a quote (which matched his verbal quote!) for me to take the time to review the details and make a decision.
Once I made the decision to proceed, Arash came by and made the installation. Arash did work a little harder at "selling" some upgrades (such as a better keypad, which I ultimately opted for), but overall, he was professional and polite.
Thank you to Gabriel for providing guidance on the current technology security systems. I'm happy with my upgraded system, and already inadvertently tested the system by accident! All worked well. :)
- Company Response
Hi Angela, thanks for taking the time to write about your experience with Engineered Alarm Solutions. We take pride in high quality installations and professional services to all our clients. Please let us know if we can be on any further assistance.